Theory-Driven Collocated CMC

Proc. ACM Hum.-Comput. Interact.

2020

Self Cite

There have been several attempts to support political engagement through novel social media services. While the political nature of any technologies is widely acknowledged in human-computer interaction, such considerations have been less studied when designing for political engagement in social media services. We used speculative design probes to gauge how political elites perceive alternative social media interfaces designed to increase media diversity and decrease political polarisation. We show how elites? reactions to design probes could be rooted into party ideologies. Based on these, we discuss directions how social media services could be designed. Our underlying contribution is wider. We show how studying elites can provide insights about politics embedded into proposed novel social media services for political engagement. Second, we demonstrate what elites? perspective provide fruitful way to expand and rethink concepts that have been used to study ordinary people before. Finally, we discuss potential challenges of replacing economic interests with political interest in social media service design and provide a richer account on the discussion about social media regulation. Therefore, we pave the way to more research to critically study elites within social computing scholarship and highlight the importance of understanding political motivations which can guide the development of social media.

Section: Improving Political Discussion Through Digital Interfacesmentioning

confidence: 99%

Party Politics, Values and the Design of Social Media Services

Grön

Proc. ACM Hum.-Comput. Interact.

2020

Self Cite

“…Moreover, the role of digital platforms as business enterprises has been of concern to some scholars [23]. However, even with these criticisms, the concept of public sphere has been extensively used to study digital spaces (e.g., [2,9,22,51,63,90,104]), thus motivating us to use this framework as well.…”

Section: Literature Reviewmentioning

confidence: 99%

“…A critical challenge is developing features that enable citizens to participate freely, to engage with diverse audiences and consider alternative perspectives, and engage in political deliberation through well-informed and justified discourse. Due to Habermas' influential role in studies of digital space (e.g., [2,9,22,51,63,90,104]), our design work follows principles of deliberative democracy to achieve the goal stated above. However, as we have observed already above, the framework is debated [e.g., 88].…”

Section: Designing For Depolarizationmentioning

confidence: 99%

“…Habermas' theory is normative, it discussess about an ideal state, and our cultural probes are motivated through advancing an ideal state. For example, Nelimarkka et al[90] highlight that when working with such normative frameworks in evaluation or design, authors should be careful on their articulation. Indeed, there are several potential normative frameworks which we could have advocated [see elaboration from 90, who also use Habermas' framework].…”

mentioning

confidence: 99%

See 1 more Smart Citation

(Re)Design to Mitigate Political Polarization

Proc. ACM Hum.-Comput. Interact.

Rancy

Grygiel

et al. 2019

Self Cite

Social Media platforms are increasingly being used for political activities and communication, and research suggests that social media design and use is contributing to the polarization of the public sphere. This study draws on Habermas' ideals concerning deliberative democracy to explore if novel interface designs that diversify information sources through content recommendation, can decrease polarization. Through a designprobe interview approach and insights generated from 19 political and citizen experts in Finland and the United States, we found that our deliberative design can lead to depolarization, while creating additional complexity through which users question content and information. We discuss the need to move beyond naive content recommendation, and user interface level changes, in order to work towards a depolarized public sphere.CCS Concepts: • Human-centered computing → Collaborative and social computing; Empirical studies in collaborative and social computing; Interaction design process and methods; • Applied computing → Law, social and behavioral sciences;

“…However, more recent scholarship has argued that systems can have scaffolding to invite different aims during an event and even focused on changing the use case for the systems during an event [15,23]. Through these stages, it becomes clear that attempts to participate using mediated technology are value-driven [17] and the values present should be further discussed.…”

Section: Previous Workmentioning

confidence: 99%

Hybrid Events

Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing

Salovaara

Dow

et al. 2018

Self Cite

This workshop invites the CSCW community to explore hybrid events-large collocated events where technology is used to support audience participation. We argue that the technology landscape has changed since the early studies in CSCW towards this context. Therefore, the research foci must similarly change and focus on studying the practices or propose alternative and novel interfaces. This workshop helps the CSCW community to consider the research agenda for the next generation of hybrid event studies. We do this by discussing the open conceptual, empirical and constructive research problems in this domain. Together with the organizers and participants, we seek to develop a research agenda and seek opportunities for further collaboration on the topic of hybrid events.