“…The learning literature suggests that transformation is often catalyzed by some form of uncomfortable experience: for example, Laws and Rein (2003) refer to “uncertainty and doubt,” Sinclair and Diduck (2001) to a “disorienting dilemma,” and van der Knaap (1995) to “cognitive dissonance.” All of these allude to a process whereby learners somehow find themselves outside their comfort zone, in a position where their existing mental frameworks and beliefs cannot help in making sense of the situation, forcing a change at some level of understanding or value system. This process is the basis of learning models such as Otto Scharmer’s Theory U (Scharmer & Senge, 2009), whose relevance to sustainability has been explored (van Lawick van Pabst & Visser, 2012), and is also sometimes conceptualized as “sensemaking” (Maitlis & Christianson, 2014).…”