“…The social contexts of organizations that provide mental health and social services are associated with differences in both individual service provider behavior and client outcomes (1,3,4,34,35,37,44,47,82,97,98,110). Moreover, organizational research in many sectors, including medicine, customer service (e.g., banking), and various professional fields (e.g., information technology), explains how organizational social contexts determine whether an organization is innovative, that is, whether it is an early adopter of new ideas, tools, and practices that could improve its effectiveness (15,51,86,88,94).…”