“There’s Not Enough Knowledge Out There”: Examining Older Adults’ Perceptions of Digital Technology Use and Digital Inclusion Classes

Betts, Lucy R.; Hill, Rowena; Gardner, Sarah E.

doi:10.1177/0733464817737621

Cited by 90 publications

(98 citation statements)

References 42 publications

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“…Caregivers and individuals with ADRD are often older adults who may be less familiar with clinical terminology and technology use. Previous studies stress the need for technology training among older adults (Betts, Hill, & Gardner, 2019; Yoon, Jang, Vaughan, & Garcia, 2020) given the potential benefits from technology including mobile health apps. Thus, future efforts should examine users’ characteristics (e.g., demographics, level of health and technology literacy, etc.)…”

Section: Discussionmentioning

confidence: 99%

Review of the Content and Quality of Mobile Applications About Alzheimer’s Disease and Related Dementias

et al. 2018

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This study reviewed the content of mobile applications (apps) providing Alzheimer's disease or related dementias (ADRD) information and assessed quality of the apps. Characteristics, content, and technical aspects of 36 apps in the U.S. Google Play Store and App Store were coded, and quality of the apps was evaluated using the Mobile Application Rating Scale. Caregiving (62.1%) and disease management (55.6%) content was frequently provided. Few apps had an app community (8.3%) or a reminder function (8.3%). Overall, quality of the apps was acceptable; apps by health care-related developers had higher quality scores than those by non-health care-related developers. This analysis showed that ADRD-related apps provide a range of content and have potential to benefit caregivers, individuals with ADRD, health care providers, and the general public. Collaboration of ADRD experts and technology experts is needed to provide evidence-based information using effective technical functions that make apps to meet users' needs.

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Section: Discussionmentioning

confidence: 99%

Review of the Content and Quality of Mobile Applications About Alzheimer’s Disease and Related Dementias

et al. 2018

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“…However, to what extent and what constitutes an effective training method is still debated (Findlay, 2003). In order to inform this debate we have captured and examined our participants' very specific expectations about their optimum learning environment (Betts, Hill & Gardner, 2014). These digital technology users have identified ways in which their peer group could be supported and introduced to digital technology; however, they also value this approach in learning about technology that is new to them as well.…”

Section: Future Directions and Limitationsmentioning

confidence: 99%

Older adults’ experiences and perceptions of digital technology: (Dis)empowerment, wellbeing, and inclusion

Hill

Betts

Gardner

2015

Computers in Human Behavior

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348

212

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As more and more of the business of society is transferred and conducted online, older adults frequently find themselves without the skills to participate effectively. This is frequently confounded by limited physical mobility and a decrease in their social network and contact. This paper examines the lived reality of that process and how digital technology could be used to enhance the life activity of older adults and their wellbeing by increasing their social network. Seventeen older adults (10 female, 7 male Mage = 71.67, SDage = 10.05) participated in two focus groups that each lasted approximately 90 minutes. Interpretative Phenomenological Analysis yielded two main themes: Digital technology serving as a tool to disempower and empower. Findings support evidence of a digital divide and how that divide is evolving from the ideographic perspective of digitally-engaged older adults and for society. Discussions also surround barriers to digital technology use for older adults, the codification of digital technology use within society, and how older adults use digital technology in a facilitative and inclusive way to empower themselves and protect them from negative effects of the digital divide.

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“…In addition to keeping track of logins and passwords, older adults in this study expressed concerns related to cyber-security and protecting privacy. This has been a concern in past research assessing older adults' perceptions of digital technology (Betts et al, 2017). Offering programs such as ours can help ease older adults concerns and help them safely use technology without compromising their personal information.…”

Section: Discussionmentioning

confidence: 99%

“…A reverse mentoring, service-learning program can create a mutualistic, open relationship where mentors and mentees share knowledge and experiences (Speitzer, 2006). This program is novel because most interventions helping older adults learn how to use technology do so in group settings, but research indicates older adults want to learn about technology through personalized one-onone sessions (Betts, Hill, & Gardner, 2017). This study describes technology use and preferences of older adults learning to use technology in both one-on-one or small group settings.…”

Section: Older Adults Learning Technologymentioning

confidence: 99%

“…Mentors also reviewed pin numbers and confirmation codes and helped them set-up and understand how password retrieval functions work. Many older adults were also concerned about cyber security, and previous work has found that teaching older adults how to safely browse the internet can protect privacy, prevent identity theft, and reduce barriers to technology adoption (Betts et al, 2017). One female undergraduate mentor eased a participant's concerns: "[She] is very afraid about cyber security and what can and cannot be trusted.…”

Section: Basic Functionsmentioning

confidence: 99%

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Older adults learning technology in an intergenerational program: Qualitative analysis of areas of technology requested for assistance

LoBuono¹,

Leedahl²,

Maiocco³

2019

Gerontechnology

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Older adults learning technology in an intergenerational program: Qualitative analysis of areas of technology requested for assistance. Gerontechnology 2019;18(2):97-107; https://doi.org/10.4017/gt.2019.18.2.004.00 Adults 65 and older are adapting to technology at a slower rate compared to the overall population. Research has shown that programs can assist older adults in learning and embracing technology. However, little information exists about what specific forms of technology older adults are interested in learning and for what purposes. To describe areas of technology older adults are interested in learning and why this study examined qualitative data from an intergenerational service-learning program in which students in higher education assist and mentor older adults with and about technology that older adults want to learn. Data was analyzed from in-depth observation logs maintained by students after each educational session. Eight themes emerged related to areas of technology older adults were interested in learning about: basic functions, staying connected, organization, leisure, managing photos, productivity, managing money, and health. Of the 827 total phrases coded, the top themes related to technology use were: basic function (28%), staying connected (23%), and organization (15%). The majority of older adults requested help with their devices' basic functions, including an orientation to mobile devices, tablet and/or computer, making tactile functions easier, creating accounts, setting and restoring passwords, and understanding basic cyber security. Findings from this study reinforce that older adults are interested in learning the technology basics, which may lead to utilization of technology for social, civic, and productive engagement purposes in addition to managing health. This study provides valuable information for organizations that help older adults learn technology and for entities that design technology or want to increase technology adoption for older adults.

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“There’s Not Enough Knowledge Out There”: Examining Older Adults’ Perceptions of Digital Technology Use and Digital Inclusion Classes

Cited by 90 publications

References 42 publications

Review of the Content and Quality of Mobile Applications About Alzheimer’s Disease and Related Dementias

Review of the Content and Quality of Mobile Applications About Alzheimer’s Disease and Related Dementias

Older adults’ experiences and perceptions of digital technology: (Dis)empowerment, wellbeing, and inclusion

Older adults learning technology in an intergenerational program: Qualitative analysis of areas of technology requested for assistance

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