“They really care about you, they really build relationships”: Care and justice in a community organization

Dutt, Anjali; Toolis, Erin E.; Shi, Christine; Moore, Claire

doi:10.1111/asap.12324

Cited by 2 publications

(1 citation statement)

References 64 publications

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“…However, when firmly grounded in its origins, positioned between individual and social power, and anchored in the priorities of marginalized communities, empowerment's transformational aim is clear and potent (Cattaneo et al, 2014). Our results corroborate previous research in community psychology which shows that involvement in empowering settings, spaces designed with the intention of supporting marginalized people to gain control over their lives and environment, can facilitate positive outcomes for participants (Dutt & Grabe, 2019; Dutt & Kohfeldt, 2018; Dutt et al, 2022b; Maton & Salem, 1995; Maton, 2008).…”

Section: Discussionsupporting

confidence: 90%

Transformative impacts of a civic leadership program created by and for refugees and immigrants

Shi

Dutt

Jacquez

et al. 2023

Journal Community Psychology

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Immigrants and refugees are severely underrepresented at all levels of political decision‐making in the United States. These groups face significant barriers to civic and political participation and leadership, despite a frequent commitment to community care and engagement. There is an urgent need to address immigrant integration and underrepresentation through transformative means that go beyond voting to create a more inclusive and socially just society. We investigated outcomes associated with participation in an immigrant integration program designed to increase immigrants' access to civic engagement through a community‐based participatory research and action process that centered the voices, experiences, and wisdom of refugees and immigrants. Thirty immigrants and refugees representing at least eight different communities participated in semi‐structured interviews. Results illustrate how the program assisted in transforming participants' consciousness, skills, and relationships related to meaningful civic engagement and realizing their voice, power, and rights. These results emphasize the impact and potential of community based participatory research to transform individual and collective efficacy, consciousness, and capabilities—a vital first step in transformative justice.

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Section: Discussionsupporting

confidence: 90%

Transformative impacts of a civic leadership program created by and for refugees and immigrants

Shi

Dutt

Jacquez

et al. 2023

Journal Community Psychology

Self Cite

View full text Add to dashboard Cite

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“Like an umbrella, protecting me from the rain until I get to my destination”: Evaluating the implementation of a tailored primary care model for urban marginalized populations

Khorsand,

Geller,

Eyre

et al. 2024

BMC Prim. Care

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Background Improving health equity and access to the highest possible standard of health care is a key issue of social accountability. Centretown Community Health Centre in Ottawa, Canada has iteratively developed a program to target and serve marginalized and complex populations since 1999. The program implementation was evaluated using a validated implementation framework. Methods Quantitative and qualitative data were collected through a health records extraction (n = 570), a client complexity assessment tool (n = 74), semi-structured interviews with clients and key stakeholders (n = 41), and a structured client satisfaction survey (n = 30). Data were analyzed using descriptive statistics and inductive thematic analysis. Results Five hundred and seventy unique clients were seen between November 1–30, 2021. A third of clients (34%) did not have a provincial health card for access to universal health care services, and most (68%) were homeless or a resident of rooming houses. Most clients who reported their income (92%) were at or below Canada’s official poverty line. The total mean complexity score for clients seen over a one-month period (n = 74) was 16.68 (SD 6.75) where a total score of at least 13 of 33 is perceived to be a threshold for client biopsychosocial complexity. Clients gained the majority of their total score from the Social support assessment component of the tool. Clients (n = 31) and key informants (n = 10) highlighted the importance of building relationships with this population, providing wrap-around care, and providing low-barrier care as major strength to the Urban Health program (UH). Key areas for improvement included the need to: i) increase staff diversity, ii) expand program hours and availability, and iii) improve access to harm reduction services. Clients appeared to be highly satisfied with the program, rating the program an average total score of 18.50 out of 20. Conclusions The program appears to serve marginalized and complex clients and seems well-received by the community. Our findings have relevance for other health care organizations seeking to better serve marginalized and medically and socially complex individuals and families in their communities.

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“They really care about you, they really build relationships”: Care and justice in a community organization

Cited by 2 publications

References 64 publications

Transformative impacts of a civic leadership program created by and for refugees and immigrants

Transformative impacts of a civic leadership program created by and for refugees and immigrants

“Like an umbrella, protecting me from the rain until I get to my destination”: Evaluating the implementation of a tailored primary care model for urban marginalized populations

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