Thinking in Terms of Design Decisions When Developing Maturity Models

Mettler, Tobias

doi:10.4018/jsds.2010100105

Cited by 54 publications

(35 citation statements)

References 35 publications

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“…In this context, given the high practical relevance of the topic, a great variety of so-called digital maturity models (DMMs) has emerged in the past few years. According to Mettler [3] this trend will prevail as the demand for maturity models will further increase.…”

Section: Introductionmentioning

confidence: 99%

How to Measure Digitalization? A Critical Evaluation of Digital Maturity Models

Thordsen

Bick

2020

Lecture Notes in Computer Science

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To preserve competitive advantage in a more and more digitalized environment, today's organizations seek to assess their level of digital maturity. Given this particular practical relevance, a plethora of digital maturity models, designed to asses a company's digital status quo, has emerged over the past few years. Largely developed and published by practitioners, the academic value of these models remains obviously unclear. To shed light on their value in a broader sense, in this paper we critically evaluate 17 existing digital maturity modelsidentified through a systematic literature search (2011-2019)with regard to their validity of measurement. We base our evaluation on established academic criteria, such as generalizability or theory-based interpretation, that we apply in a qualitative content analysis to these models. Our analysis shows that most of the identified models do not conform to the established evaluation criteria. Based on these insights, we derive a detailed research agenda and suggest respective research questions and strategies.

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Section: Introductionmentioning

confidence: 99%

How to Measure Digitalization? A Critical Evaluation of Digital Maturity Models

Thordsen

Bick

2020

Lecture Notes in Computer Science

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“…In order to differentiate themselves from competitors, they often design new models instead of adopting existing ones. In this case, consultants can utilize the guidelines for maturity model development that have recently been published in academia [Becker et al, 2009;de Bruin et al, 2005;Maier et al, 2009;Mettler, 2010;Solli-Saether and Gottschalk, 2010]. They may increase the popularity and acceptance of their models by adopting academic approaches and documenting how the models have been developed, and to which degree they have been checked for applicability [Rosemann and Vessey, 2008].…”

Section: Discussionmentioning

confidence: 99%

“…Maturity models have become an important topic in both Information Systems (IS) research and practice [Mettler et al, 2010]. In practice, international consortia, software companies, and consultancies have developed a huge number of maturity models during the past few years [e.g., Hewlett-Packard, 2007;IBM, 2007;OGC, 2008].…”

Section: Introductionmentioning

confidence: 99%

Maturity Models in Information Systems Research: Literature Search and Analysis

Pöppelbuß¹,

Niehaves²,

Simons³

et al. 2011

CAIS

128

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This article collects and analyzes seventy-six maturity model articles that have been published in leading Information Systems (IS) journals and conference proceedings during the past fifteen years. We study the IS literature on maturity models from three different perspectives: a research perspective, which is particularly relevant for scholars who are interested in the design and adoption of maturity models; a publication perspective, which reflects the interests of authors and reviewers of maturity model articles; and a practitioner"s perspective, which is especially relevant for maturity model users and consultants. The results are interesting in several respects. From the research perspective, the Capability Maturity Model (CMM) is the most dominant foundation of past IS research on maturity models. In contrast, theories on the design and adoption of maturity models are distinctly rare in our sample. The publication outlets that are considered feature quantitative and qualitative empirical research alike, but-with a decreasing number-purely conceptual research as well. Of late, past maturity model research can mainly be located in the area of IT and organizations, while the formerly very popular domain of IS development is of less interest today. As for the publication perspective, we find that the level of publication activity in the field has generally been increasing over the last fifteen years, with North American and European researchers dominating the academic discussion. Finally, with regard to the practitioner"s perspective, we compile advice on the practical application of maturity models from a critical analysis of the literature. It is hoped that the results can stimulate and guide future research in the field and inform the development and usage of theoretically sound maturity models in practice. Abstract 27 Database for Advances in Information Systems ProQuest Citation and abstract 2 Decision Support Systems EBSCOhost Abstract 0 European Conference on Information Systems AIS Electronic Library Abstract 5 European Journal of Information Systems ProQuest Citation and abstract 2 Information & Management ProQuest Citation and abstract 5 Information Resources Management Journal EBSCOhost Abstract 1 Information Systems ScienceDirect Abstract, title and keywords 0 Information Systems Journal WILEY Online Library Abstract 3 Information Systems Management EBSCOhost Abstract 10 Information Systems Research INFORMS Abstract and title 1 International Conference on Information Systems AIS Electronic Library Abstract 3 Abstract 1 Journal of Organizational Computing and Electronic Commerce informaworld Abstract 1 Journal of Strategic Information Systems ScienceDirect Abstract, title and keywords 0 Mediterranean Conference on Information Systems AIS Electronic Library Abstract 1 MIS Quarterly EBSCOhost Abstract 1 Pacific Asia Conference on Information Systems AIS Electronic Library Abstract 2 Total 76 Volume 29

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“…This section explains in more detail the strategic framework and the maturity model as the main outcomes of this research. Generally, the strategic framework represents an "outline of main objectives and initiatives" (Rademakers, 2014, p. 22), while maturity models provide guidelines for organizations to increase their capabilities from an initial stage of maturity through several stages until the desired end stage of maturity is reached (Mettler, 2010;Mettler & Rohner, 2009;Pöppelbuß & Röglinger, 2011). The basic purpose of maturity models is to describe levels and maturation paths.…”

Section: Scope Of the Researchmentioning

confidence: 99%

“…in the form of state descriptions, that is, the maturity levels; and methods, which include the activities to answer the question "How can the ideal solution be achieved?" (Mettler, 2010;Mettler & Rohner, 2009). As such, a maturity model serves as a useful benchmarking and managerial tool.…”

Section: Scope Of the Researchmentioning

confidence: 99%

Maturity Model for Supporting Graduates’ Early Careers Within Higher Education Institutions

Aničić

Divjak

2020

Sage Open

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Recently, the employability of higher education graduates has been a topic of interest within many policy documents and scientific studies. Given the lack of comprehensive research identifying the implications of this issue for practice, this article presents a maturity model to support graduates’ early careers within higher education institutions (HEIs). The model is developed using a five-step approach, following the design science paradigm and exploiting four case studies across Europe. The final maturity model contains 65 practices within four key process areas—13 within strategic planning, 26 within curriculum design and delivery, 16 within student support, and 10 within the provision of extracurricular activities. In addition, a description of capability assessment criteria at the five maturity levels for each practice is provided. The model presented in this article can be used by HEIs as a tool to assess the maturity of their practices that contribute to graduates’ employability.

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Thinking in Terms of Design Decisions When Developing Maturity Models

Cited by 54 publications

References 35 publications

How to Measure Digitalization? A Critical Evaluation of Digital Maturity Models

How to Measure Digitalization? A Critical Evaluation of Digital Maturity Models

Maturity Models in Information Systems Research: Literature Search and Analysis

Maturity Model for Supporting Graduates’ Early Careers Within Higher Education Institutions

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