Third-party logistics intention to provide cold transportation services. The mediating effect of top management support and organizational readiness in TOE framework

Hassan, Mohd Faizal Abu; Ngah, Abdul Hafaz; Tio, Michael Boon Yiaw

doi:10.1007/s12597-023-00683-8

Cited by 6 publications

(1 citation statement)

References 70 publications

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“…To analyse the hypotheses, the authors used SmartPLS 4.0.8.2 (Ringle et al, 2022). Following instructions are set by leading researchers in the domain (Becker et al, 2022;Hassan et al, 2023): the authors applied a two-stage approach consisting of a measurement model and a structural model. In the present case, two types of validities needed to be established before proceeding to the structural model .…”

Section: Data Analysis and Resultsmentioning

confidence: 99%

To stay or to switch: the mediation effect of scepticism on switching intention to halal cosmetics from the perspective of the pull-push-mooring theory

Mohd Shelahudin,

Ngah,

Rahi

et al. 2024

JIMA

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Purpose The purpose of this paper is to extend the Push-Pull-Mooring (PPM) theory to identify the factors influencing Muslim customers’ switching intention to halal-certified cosmetics. Design/methodology/approach A snowballing sampling method was used to distribute an online questionnaire via social media platforms. Of 403 questionnaires, only 363 were usable. SmartPLS 4 was used to analyse the data using a structural equation modelling approach. Findings The findings of this paper confirmed that social influence and scepticism have a positive effect on the switching intention to halal cosmetics. However, compatibility with current cosmetic products has a negative effect on the switching intention to halal cosmetics. On the other hand, negative side effects and negative past experiences have a positive effect on scepticism. Scepticism was also found to mediate the relationship between negative side effects and negative past experiences toward the switching intention to halal cosmetics. Practical implications The findings of this study primarily benefit cosmetics manufacturers, whether halal-certified or otherwise. Originality/value This study extends the PPM theory with negative side effects and negative past experiences. Moreover, this study also introduces new relationships and untested relationships between scepticism and switching intention. This study shows the mediating effects of scepticism on the relationship between negative side effects and negative past experiences toward switching intention.

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Section: Data Analysis and Resultsmentioning

confidence: 99%