Threats and opportunities for new audiovisual cultural heritage archive services: The Dutch case

Changes in cultural consumption: ethnographic collections in Wikipedia

“…Clearly, all are benefits for the museum at a marginal cost. For heritage institutions it is to be expected that using existing social online networks to disseminate content is less costly than developing their own online environments, this in terms of the resources needed to develop and maintain the technical platform as well as the community of users, costs identified by Benghozi and Benhamou (2010) and by Ongena, Huizer, and van de Wijngaert (2012). Further, the Wikipedia environment offers multilingual layers of access to content where the same object may be used in similar articles in different languages as well as to illustrate a variety of different topics.…”

D4.5 From Costs to Business Models

“…It has been used in an adapted variant in a case study for the Dutch audio-visual archives. This framework, which was used for analysing purposes (Ongena, Huizer, and van de Wijngaert 2012), comprises of a service, a technological, an organisational, and a financial component. The findings of the study revealed that the development of services in this context is mainly driven from a technical rather than a user perspective.…”

Designing online audiovisual heritage services: an empirical study of two comparable online video services

“…Since the development of radio and television, audiovisual content has been seen as a vital component of a nation's historical cultural heritage (Oomen et al 2009) in addition to its printed documents and other historical artifacts (Auffret and Bachimont 1999). International television is increasingly 62 G. Ongena et al recording historically significant moments, including the Apollo moon landing, the assassination of John F. Kennedy, the fall of the Berlin Wall, and the 9/11 terrorist attacks on the Twin Towers.…”

“…This awareness forces governmental and cultural institutions to plan for conserving and preserving this material. Public broadcast archives are primarily digitalized for preservation reasons (Ongena et al 2012). However, questions about new services upon these archives arise when executing digitization projects.…”

“…Service needs have instrumental value to the user, which seems evident, but it is often lacking in practice. In the Netherlands, audiovisual heritage services often are initiated from a technology perspective and are pushed rather than pulled (Ongena et al 2012). Audiovisual archives should, therefore, include prospective users in their development to increase the eventual usefulness of the service, as already recognized in humanÁcomputer interaction (Van Schaik 1999).…”