Threats and Violence in the Care Sector

Wikman, Sofia

doi:10.1177/1057567714535631

Cited by 3 publications

(2 citation statements)

References 23 publications

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“…Participants described being limited by industrial agreements and insufficient funding, which restricted the number of staff allocated to care for patients at risk of perpetrating violence. Insufficient staffing levels, whether in number or skill mix, are known to contribute to WPV (Farrell, Shafiei, & Chan, 2014;Wikman, 2014). The mix of staff rostered to work must encompass the knowledge and ability to provide safe care, as well as the interpersonal skills required to de-escalate situations, and reduce WPV (Martin & Daffern, 2006).…”

Section: Sufficient Resourcesmentioning

confidence: 99%

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Managers’ experiences of prevention and management of workplace violence against health care staff: A descriptive exploratory study

et al. 2019

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Aim To examine health care managers’ and health and safety staff experiences of prevention and management of workplace violence against staff. Background Employers have a responsibility to protect employees from workplace violence. The varied care settings present challenges for those responsible for ensuring safety. Method Descriptive exploratory study using semi‐structured interviews with 99 participants responsible for workplace safety, from 29 health services across metropolitan and regional Victoria, Australia. Interviews were audio‐recorded, transcribed and thematically analysed. Results Five themes were identified: Workplace violence was accepted as “part of the job”; Participants relied on government resources and networking to guide them; Working alone and home visiting was a risk factor; Participants demanded a single, state‐wide training programme; Sharing information is vital. Conclusions Participants were acutely aware of the risks of violence towards staff, and of their responsibility in managing risks. Knowledge sharing and consistent, regular education can reduce the risks. Additional resources were required, particularly during home visits, or when working alone. Implications for Nursing Management Managers need to prioritize resources such as reliable rapid response systems to prevent and manage violence, particularly against staff working alone or home visiting. Information sharing between health services and other agencies is important to reducing risk.

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Section: Sufficient Resourcesmentioning

confidence: 99%

“…Working alone increases the risk of WPV, and where the risk of violence is high, staff should not work alone (Morken, Johansen, & Alsaker, 2015;Wikman, 2014). Yet participants reported that risk assessment for home visiting services did not always reflect the true level of risk, putting staff in danger.…”

Section: Sufficient Resourcesmentioning

confidence: 99%

Managers’ experiences of prevention and management of workplace violence against health care staff: A descriptive exploratory study

et al. 2019

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Psychosocial work environment within psychiatric inpatient care in Sweden: Violence, stress, and value incongruence among nursing staff

Hylén

Kjellin

Pelto‐Piri

et al. 2017

Int J Mental Health Nurs

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Effect of Aggression Management Training on Perceived Stress Levels of Nurses Working in Mental Health Care Settings in Jordan

Masa’Deh¹,

Masadeh²,

Jarrah³

et al. 2020

J Psychosoc Nurs Ment Health Serv

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The current study investigated the effect of an aggression management training course on reducing perceived stress levels of nurses working in mental health care settings in Jordan. This quasi-experimental pre/post study included 83 nurses (44 male, 39 female; mean age = 33 years) who completed a sociodemographic characteristics questionnaire and the Arabic Version of the Perceived Stress Scale 10-Items Questionnaire. Participants attended 32 hours of an aggression management training course and then answered the questionnaires for a second time. Female nurses reported significantly higher stress levels than male nurses before and after the training course. Paired-samples t test showed a significant decrease in the mean total score of perceived stress of all nurses after attending the training course. The results of this study highlight the need to design and implement aggression management courses, as such training can improve nurses' mental health and perceived stress levels. [ Journal of Psychosocial Nursing and Mental Health Services, 58 (10), 32–38.]

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Threats and Violence in the Care Sector

Cited by 3 publications

References 23 publications

Managers’ experiences of prevention and management of workplace violence against health care staff: A descriptive exploratory study

Managers’ experiences of prevention and management of workplace violence against health care staff: A descriptive exploratory study

Psychosocial work environment within psychiatric inpatient care in Sweden: Violence, stress, and value incongruence among nursing staff

Effect of Aggression Management Training on Perceived Stress Levels of Nurses Working in Mental Health Care Settings in Jordan

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