“…Focusing on a specific, consistent message could improve success because it is more likely to be remembered by the public (Thorson & Moore, 1996;Walvis, 2008;Weiss & Tschirhart, 1994). The message must also encompass the scope of the organizations' activities (Hoggett, 2006;Waeraas, 2008Waeraas, , 2010.…”