1993
DOI: 10.2307/2393374
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Tightening the Iron Cage: Concertive Control in Self-Managing Teams

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Cited by 1,855 publications
(1,721 citation statements)
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References 29 publications
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“…Moreover, the most effective punishment often comes from third-party observers, such as peers, rather than leaders (e.g., Hollinger & Clark, 1982;Tittle, 1977;Tittle & Logan, 1973;Zimring & Hawkins, 1973). Employees without formal authority can punish their coworkers (or even their supervisors) by scolding, sabotaging, or ostracizing transgressors (e.g., Barker, 1993;Hollinger & Clark, 1982;O'Reilly & Aquino, 2011;Skitka, Bauman, & Sargis, 2005;Struthers, Miller, Boudens, & Briggs, 2001), and standards for these informal forms of punishment rarely exist. In sum, punishment is a common part of social and organizational life for many people, irrespective of their formal responsibilities (Treviño, 1992), and two people who commit the same transgression may receive different amounts of punishment.…”
Section: Punishmentmentioning
confidence: 99%
See 1 more Smart Citation
“…Moreover, the most effective punishment often comes from third-party observers, such as peers, rather than leaders (e.g., Hollinger & Clark, 1982;Tittle, 1977;Tittle & Logan, 1973;Zimring & Hawkins, 1973). Employees without formal authority can punish their coworkers (or even their supervisors) by scolding, sabotaging, or ostracizing transgressors (e.g., Barker, 1993;Hollinger & Clark, 1982;O'Reilly & Aquino, 2011;Skitka, Bauman, & Sargis, 2005;Struthers, Miller, Boudens, & Briggs, 2001), and standards for these informal forms of punishment rarely exist. In sum, punishment is a common part of social and organizational life for many people, irrespective of their formal responsibilities (Treviño, 1992), and two people who commit the same transgression may receive different amounts of punishment.…”
Section: Punishmentmentioning
confidence: 99%
“…As in prior research on retributive justice (e.g., Darly & Pittman, 2003;Fragale, Rosen, Xu, & Merideth, 2009;Okimoto & Wenzel, 2014), we focus on lay observers' reactions to transgressions. Although leaders and supervisors have the formal authority and responsibility to punish undesirable behavior, employees often scold, sabotage, or ostracize their coworkers for misbehaving (e.g., Barker, 1993;Gromet & Okimoto, 2014;Hollinger & Clark, 1982;O'Reilly & Aquino, 2011;Struthers, Miller, Boudens, & Briggs, 2001), and this type of punishment from peers is a very effective deterrent of unethical behavior (e.g., Hollinger & Clark, 1982;Tittle, 1977;Tittle & Logan, 1973;Zimring & Hawkins, 1973).…”
mentioning
confidence: 99%
“…O controle concertivo (Barker, 1993) ou normativo (Barley, & Kunda, 1992), exercido de modo mais ou menos consensual pelos membros de um grupo, constitui uma vigilância entre iguais (Sewell, 1998) por meio do exercício do "olhar panóptico" (Sewell, & Wilkinson, 1992) que garante a autoadministração. Boltanski e Chiapello (1999) denominaram de controle mercantil a dependência gerada diretamente por um cliente.…”
Section: Controle Organizacional No Capitalismo Contemporâneounclassified
“…Again, according to Karasek's (1979) model of occupational stress, increased demands at work coupled with no change in discretion should lead to increased stress. Additionally, the new practices, such as self-managed teams, may substitute supervisor control with peer control, which can be more stressful for employees (Barker, 1993). Thus, according to the critical view, innovative work practices increase the incidence of sickness absence and occupational injuries by intensifying work and increasing stress.…”
Section: Conceptual Frameworkmentioning
confidence: 99%