2017
DOI: 10.1016/j.jcps.2017.04.003
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Tightness–looseness: Implications for consumer and branding research

Abstract: This commentary highlights the importance of the tightness–looseness distinction to provide a more nuanced understanding of cross‐cultural consumer behavior (Li, Gordon & Gelfand, this issue). We provide guidelines to integrate the tightness–looseness distinction into existing cross‐cultural models of consumer behavior, and suggest how doing so can help to refine predictions about the persuasiveness of message appeals. We also discuss how the tightness–looseness distinction can enrich branding research, by sug… Show more

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Cited by 26 publications
(25 citation statements)
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“…Norm strength refers to "unwritten rules and social pressures that individuals feel they must follow in a given culture; tolerance refers to the severity of punishments that results when individuals violate norms" (Li, Gordon, and Gelfand 2017, pp. 378;Torelli and Rodas 2017). We show that looseness of situational norms (and not just national cultures) may lead to differential behaviour in terms of conforming to the norms depending on the dominant self-construal of an individual.…”
Section: Theoretical Contributionsmentioning
confidence: 79%
See 1 more Smart Citation
“…Norm strength refers to "unwritten rules and social pressures that individuals feel they must follow in a given culture; tolerance refers to the severity of punishments that results when individuals violate norms" (Li, Gordon, and Gelfand 2017, pp. 378;Torelli and Rodas 2017). We show that looseness of situational norms (and not just national cultures) may lead to differential behaviour in terms of conforming to the norms depending on the dominant self-construal of an individual.…”
Section: Theoretical Contributionsmentioning
confidence: 79%
“…However, social norms of behaviour can vary in strength and perceived to be tight or loose. Gelfand et al (2011) differentiate between "tight" and "loose" cultures as those with strong social norms and demanding adherence (tight) vs. those with weak social norms and high tolerance for nonconforming behaviour (loose) (Gelfand, Nishii, and Raver 2006;Torelli and Rodas 2017).…”
Section: Tightness and Looseness Of Normsmentioning
confidence: 99%
“…The car was chosen because it is a product that requires some kind of evaluation before being bought by the consumer, and its attributions usually follow the design of the country of origin. Torelli and Rodas (2017) argue that cultural elements, in fact, alter the way the consumer sees the product, they have encountered direct relation between Culture and branding denoting how important it is for companies that are 609 trying to enter a new market, trying to launch a new product to develop, while communicating their values and benefits in a way that has the agreement of the market. If not observed, cultural factors lead a successful product or brand to fail in that particular market.…”
Section: Introductionmentioning
confidence: 99%
“…
We were delighted to see such insightful and constructive responses to our target article and the fascinating new research directions the commentators proposed for tightness-looseness (TL) within consumer behavior (CB). Torelli & Rodas (2017) invited us to consider how to integrate the TL framework with other cultural values. They also nominated new and promising applications for TL and CB, including the psychology of brand meanings and brand dilution.
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mentioning
confidence: 99%