Time Taken on the Passenger’s Travel to the Destination and Indicators Affecting It

Abstract

The time spent on public transport to the destination is one of the main criteria that determine the quality of its service. If public transport exceeds a predetermined schedule, passengers will not be able to reach their destination on time, resulting in reduced use. A scientific approach to this issue requires the development of criteria for a comprehensive assessment of the time of arrival of a passenger at a destination, followed by a study of individual parameters. The article is aimed at developing an integral assessment of the time of arrival of a passenger at a destination and providing recommendations for improving individual parameters.