To own or not to own: How ownership impacts user innovation–An empirical study

Tietze, Frank; Pieper, Torsten M.; Herstatt, Cornelius

doi:10.1016/j.technovation.2014.11.001

Cited by 19 publications

(19 citation statements)

References 85 publications

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“…Second, the lack of ownership, which is perceived to cause a loss of control and autonomy, prevents full integration of the product in practices that include emotional attachment, or create worry about being held accountable for product damage caused during use (Cherry & Pidgeon, 2018;Retamal, 2017). There is a notion that the relationship created through temporary access rights instead of full ownership rights might be used by the provider to exploit the consumer with little opportunity to prevent such behaviour by the provider as rights and obligations may not be exhaustively defined ex ante (Rexfelt & Hiort af Ornäs, 2009;Tietze, Pieper, & Herstatt, 2015).…”

Section: Consumer Adoption Of Pssmentioning

confidence: 99%

“…In the case of quantitative studies, scholars have divided their attention between a number of different PSS options to map which barriers affect which PSS configurations (e.g. Armstrong, Niinimäki, Kujala, Karell, & Lang, ; Armstrong, Niinimäki, Lang, & Kujala, ; Catulli & Reed, ; Tietze, Pieper, & Herstatt, ). The most impactful drivers of consumer adoption remain unknown (Tukker, ), and adoption of more ambitious PSS “remains a black box” (Vezzoli, Ceschin, Diehl, & Kohtala, , p. 6).…”

Section: Introductionmentioning

confidence: 99%

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Predicting consumer adoption of branded subscription services: A prospect theory perspective

et al. 2020

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Drivers of and barriers to consumer adoption of product‐service systems (PSS) deviating strongly from the current consumption paradigm remain unidentified. This study quantitatively investigates purchase intentions of a hypothetical branded fashion subscription service. This service features use‐ and result‐oriented PSS attributes in a lack of ownership, newness, and choice, and is investigated from a Prospect Theory perspective using a mixed method design combining an experiment with a survey (n = 524). Results show that even if the PSS provider is highly trusted by consumers, this only mitigates some of the worries consumers have about wearing used clothing and being held financially liable for product damage. The only driver of adoption is the opportunity to save money. Additional specific product information is also explored and shows that PSS providers have scope to change consumer perceptions. Overall, it appears that fashion ownership and choice are lesser issues than the literature suggests, although financial incentives are important. Furthermore, having a trusted brand allows a potential PSS provider to alleviate only some of the concerns consumers have. The contribution of this paper lies in its empirical findings as well as in its validation of Prospect Theory as a valid approach to enquiring into reasons for or against consumer adoption of complex PSS such as subscription services.

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Section: Consumer Adoption Of Pssmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Predicting consumer adoption of branded subscription services: A prospect theory perspective

et al. 2020

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“…Studies in various empirical fields have shown that user innovation is widespread across industries, such as banking (Oliveira and von Hippel 2011), sports (Tietze et al 2015;Lüthje et al 2005), software (Lakhani and von Hippel 2003;Franke and von Hippel 2003), and healthcare (Hienerth and Lettl 2011;Hinsch et al 2014). User entrepreneurship has been studied only in few industries, such as animation (Haefliger et al 2010), juvenile products (Shah and Tripsas 2007), and sports (Baldwin et al 2006;Franke and Shah 2003).…”

Section: User Innovation and User Entrepreneurshipmentioning

confidence: 99%

User Entrepreneurs for Social Innovation: The Case of Patients and Caregivers as Developers of Tangible Medical Devices

et al. 2019

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Prior research has shown that some patients and caregivers such as relatives are innovating in relation to their unmet medical needs. However, there is little evidence whether and how these ideas are later implemented into market-ready solutions and subsequently commercialized. We analyze cases of patients and their caregivers becoming user entrepreneurs-persons who develop and market medical devices according to their own and/or their relatives' needs. We apply the framework of opportunity recognition and exploitation and conduct 14 case studies with medical device developers who have successfully brought their product to market. Our findings show that these innovation opportunities were mostly recognized during time-consuming and exhausting daily routines when no suitable medical device or other solutions were present. In 12 cases, the inventor founded a company to commercialize a product; in the remaining two cases, the idea was licensed after IP was secured. In all cases, the innovation had significant impacts on the quality of lives of the patients and, in case of caregivers, on both the patients and relatives. Since technical knowledge was not present in most cases, knowledgable friends and relatives were consulted and often integrated into the product development. The most prevalent motivation for further development and diffusion turned out to be the aspiration to validate the product idea and to deliver the benefits to others with the same ailment. This finding on innovation's social component complements current research on lead-users, as the solution of one's own problem was previously regarded as the key motivation. One major constraint to diffusing a medical device are regulations in the healthcare sector. Ten of 14 products in our sample were approved medical devices, with five classified as a higher-risk products and five as lower-risk products. We observe that patients and caregivers who recognize and exploit their ideas in the medical devices market did so despite particularly high market entry barriers in this sector. Few patients and caregivers were capable to bring even higherrisk medical devices to the market. This is unsurprising, because neither patients nor cargivers are experienced or trained to go through these time-consuming, demanding, and sometimes costly procedures. Healthcare companies should establish measures to support innovative patients and to systematically integrate them into their innovation processes.

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“…Lead users are users with two primary characteristics: They face needs that become general in the marketplace earlier than other users, and they personally benefit considerably by solving this need (Herstatt and von Hippel 1992). There is a rich body of literature that indicates that user innovation is prevalent across a variety of industries such as sports (Hienerth et al 2014;Tietze et al 2015;Franke and Shah 2003), healthcare (Chatterji et al 2008;Chatterji and Fabrizio 2007;Lettl et al 2006;Lüthje and Herstatt 2004), scientific instruments (Riggs and von Hippel 1994;von Hippel 1976), banking von Hippel 2011), software (von Krogh andFranke and von Hippel 2003), within companies (Schweisfurth and Raasch 2014), and across different continents ).…”

Section: User Innovation User Groups and Diffusionmentioning

confidence: 99%

Are Patients and Relatives the Better Innovators? The Case of Medical Smartphone Applications

Goeldner

Herstatt

2016

SSRN Journal

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Standard-Nutzungsbedingungen:Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden.Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen.Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. www.econstor.eu Our findings show that users develop around 46% of all medical smartphone applications (apps). We analyzed 510,229 user ratings and found that apps designed by patients, relatives, and healthcare professionals are rated significantly better by App Store customers than apps created by professional software companies. Apps developed by patients' relatives achieve significantly more downloads and generate on average three times higher revenues per year. The initial medical smartphone app developments in the early days of the Apple App Store were mainly triggered by healthcare professionals. The interview data shows the extensive medical knowledge of patients and their relatives, particularly those with chronic diseases. Terms of use: Documents inThe overall findings are in line with a current literature stream that indicates that patients are gaining more influence on their treatment, are better informed, and are taking more actions to increase their quality of life. Commercial healthcare companies should take advantage of this and should consider including patients and relatives into their product development.

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To own or not to own: How ownership impacts user innovation–An empirical study

Cited by 19 publications

References 85 publications

Predicting consumer adoption of branded subscription services: A prospect theory perspective

Predicting consumer adoption of branded subscription services: A prospect theory perspective

User Entrepreneurs for Social Innovation: The Case of Patients and Caregivers as Developers of Tangible Medical Devices

Are Patients and Relatives the Better Innovators? The Case of Medical Smartphone Applications

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