Too Hot to Enter: Investigating Users’ Attitudes Toward Thermoscanners in COVID Times

Improving the Effectiveness of Anti-COVID Measures in Buildings: Learning from Users’ Perception

“…The materials and shape do play a significant role in the appreciation of the dispenser: transparent plastic containers should be avoided, as users prefer matte surfaces, and the design should pursue an overall integration of dispenser and support in terms of respective sizes, shapes, and color to prevent users from perceiving the structure as having a miscellaneous and improvised combination; • Since no preferences or differences emerged concerning the usability of the bodily temperature-measurement instruments (Section 3.4.1), it can be assumed that these devices represent a measure that users find easy to use instead of bothering or embarrassing. Moreover, the online questionnaire highlighted that they are considered useful in terms of safety, they increase the degree of attention in relation to the contagion without increasing the fear of being infected, and have a positive emotional impact, in line with previous research [27]. Considering how thermoscanners also represent a prevention measure, their use among the implemented anti-COVID measures at the facilities entrance(s) should be promoted; • Concerning the wayfinding system, based on the survey research, combining horizontal and vertical signage appears the most effective, and in general, the horizontal one appears more appreciated by the users (Section 3.4.2).…”

“…For example, Stirapongsasuti and colleagues [26] focused on improving hand hygiene habits in private organizations, developing hand-sanitizer systems that respond to the user's behavior. Another research investigated the attitudes of users towards the thermoscanner as a large-scale, rapid measurement method of people's temperatures, as fever could be one of the early symptoms of COVID-19 infection [27]. However, limited information is available about individuals' confidence in different strategies [19] all together.…”