“…It is a collaborative process which places equal value on the practitioner's scientific and clinical knowledge, and the personal experiences, goals and preferences of the individual ('experiential knowledge'). It is thought to be well established within general health services and there has been a large body of research reporting some evidence for the benefits of SDM within these settings, including reduced decisional conflict, and, amongst people accessing services, increased knowledge, satisfaction with care, participation in decision making and improved clinical outcomes (Austin, Mohottige, Sudore, Smith, & Hanson, 2015;Durand et al, 2014;Joosten et al, 2008). Some have argued that SDM is particularly valuable when supporting someone who is experiencing 'chronic' health problems because, in these cases, decisions about care are likely to be made, revisited and revised on many occasions over a long period of time (McMullen, 2012).…”