2019
DOI: 10.29138/ijieeb.v2i1.809
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Total Quality Management Development and Sharia Governance Efforts in Sharia Micro Financial Institutions to Improve Market Share

Abstract: An important pillar in the development of Islamic microfinance institutions is Total Quality Management and Sharia Governance. This pillar is the main differentiator between conventional Islamic finance institutions. Institutional efforts to provide satisfaction to customers. The concept of quality (quality) for service and non-service basically includes various things that are focused on the customer. Shari'ah supervision is needed to ensure the implementation of Shari'ah principles in the financial instituti… Show more

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Cited by 7 publications
(8 citation statements)
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“…Education and Awareness MSMEs need to improve their understanding of Sharia principles and the importance of Sharia compliance (Herry et al, 2019). This can be achieved through education and training programs for MSME owners and employees.…”
Section: Strategies For Increasing Sharia Compliance and Msme Leveragementioning
confidence: 99%
“…Education and Awareness MSMEs need to improve their understanding of Sharia principles and the importance of Sharia compliance (Herry et al, 2019). This can be achieved through education and training programs for MSME owners and employees.…”
Section: Strategies For Increasing Sharia Compliance and Msme Leveragementioning
confidence: 99%
“…IFIs will collect funds from the public through various types, including savings, deposits or investments, and clearing accounts (Herry et al, 2019). After collecting funds from the public, IFIs will redistribute them through financing activities in the real sector with the aim of being productive using commercebased financing and investment-based financing.…”
Section: Islamic Ethics As a Principle In Performing The Intermediati...mentioning
confidence: 99%
“…Ar-Ribhu: Jurnal Manajemen Dan Keuangan Syariah, 1(2), 158-172. 4 Herry, E., Permana, P. Y. E., Aji, W. B., & Muhtadi, R. (2019)…”
Section: Tinjauan Pustakaunclassified