Total Quality Management of Micro, Small and Medium Enterprises (MSMES), and the Impact to Organizational Culture and Performance: Case in Emerging Country

Aziz, RZ Abdul; Sumantoro, Indra Budi; Maria, Delli

doi:10.17512/pjms.2019.19.1.03

Cited by 16 publications

(25 citation statements)

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“…Implementasi Gugus Kendali Mutu memiliki efek yang signifikan untuk mendapatkan peran penting dalam produktivitas kerja. Dalam menerapkan gugus kendali mutu, pendidikan dan pelatihan, kesadaran akan kualitas, kerja tim, partisipasi karyawan, pendalaman pengetahuan, peningkatan berkelanjutan, kesadaran kualitas, kesadaran masalah dan peningkatan kesadaran dan Seven Tools adalah konstruksi yang sangat penting untuk ditingkatkan sehingga kinerja organisasi dapat lebih baik dan dapat meningkatkan produktivitas kerja di UMKM (Aziz et al, 2019).…”

Section: Tinjauan Pustaka Penentuan Konstruk Gugus Kendali Mutuunclassified

“…Evolusi pertumbuhan ekonomi jangka menengah hingga jangka panjang yang merupakan asumsi penting dari analisis, tentang keberlanjutan fiskal, contohnya bergantung secara substansial pada perspektif tentang pertumbuhan produktivitas. Dengan demikian, produktivitas kerja dapat diukur melalui Kualitas Kerja, Kuantitas Kerja, Efektivitas Kerja, dan Efisiensi Kerja (Aziz, 2019).…”

Section: Penentuan Konstruk Produktivitas Kerjaunclassified

“…Aziz (2019) meneliti penerapan Gugus Kendali Mutu, budaya kerja dan produktivitas kerja, dengan temuan bahwa penerapan Gugus Kendali Mutu dengan budaya kerja mempengaruhi produktivitas karyawan baik secara bersama-sama maupun secara parsial. Loeppke et al (2003) dan Podsakoff et al (1997) Meningkatkan produktivitas tenaga kerja akan membantu mereka mencapai targetnya secara efektif dan efisien, dan dapat meningkatkan kepuasan pelanggan (Aziz et al, 2019). Li dan Doolen (2013) menyatakan bahwa Gugus Kendali Mutu telah terbukti menghasilkan hasil teknis yang positif, seperti produktivitas yang lebih tinggi, biaya lebih rendah, dan peningkatan kualitas produk.…”

Section: Penentuan Konstruk Produktivitas Kerjaunclassified

“…Di sisi lain, beberapa penelitian telah menyarankan bahwa komitmen tingkat tinggi di tempat kerja dapat berdampak negatif pada produktivitas kerja. Namun, data pekerja pada industri manufaktur, misalnya, telah menyarankan bahwa jam kerja yang panjang tidak selalu meningkatkan produktivitas kerja (Aziz, 2019 (Nunnally, 1978). Reliabilitas merupakan stabilitas atau konsistensi dalam skor dari waktu ke waktu atau di antara penilai.…”

Section: Penentuan Konstruk Produktivitas Kerjaunclassified

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Pratama¹,

Aziz²

2019

JIMUPB

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The purpose of this study was to analyze the Quality Control Circle and Work Productivity. The method of this study used quantitative descriptive methods. The subject of this study was 173 respondents from MSMEs in Lampung Province. It was used for conducting the data process. Furthermore, it was divided into 114 QCC MSMEs and 59 Non-QCC MSMEs. The instrument of this study used 15 variables for measuring Quality Control Circle and Work Productivity. The results of the study explained that there were significant results in several Quality Control Circle variables to Work Productivity variable. It showed that 15 instruments variables were successful in measuring the impact of the Quality Control Circle and Productivity. Moreover, it found the differences result between QCC MSMEs and Non-QCC MSMEs in Lampung Province.

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Section: Tinjauan Pustaka Penentuan Konstruk Gugus Kendali Mutuunclassified

Section: Penentuan Konstruk Produktivitas Kerjaunclassified

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Pratama¹,

Aziz²

2019

JIMUPB

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“…A resilient country has the support of every layer of society with the specific role to plays. One of the youth (eg: students in higher learning) roles' is to engage in volunteer activities (Mark, 2008) for example during natural disaster (Aziz, Sumantoro, & Maria, 2019).…”

Section: Introductionmentioning

confidence: 99%

Economic Development Resiliency: Mobilized Disaster’s Readiness Among Higher Learning Students in Malaysia

Mahjom¹,

Razak²,

Muhammad³

et al. 2019

RWE

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Resilient economic development is supported by each and every people as a whole. To deal with disasters, we should not act alone. Readiness is one part of the process of disaster management and natural disasters that disrupt the living system. The study was conducted to measure the level of readiness for emergencies and disasters among youth (eg: high learning students) and to develop items for factors that influence students' ability to serve in disaster areas. To achieve the following objectives, two analyses were conducted: the first analysis was the comparison of mean scores and the second analysis was the factor analysis involving four factors, physical factors, university management factors, financial factors and personal factors. This study uses questionnaire and online form to collect data from respondents. A total of 120 respondents from three higher learning in Malaysia – Universiti Pendidikan Sultan Idris (UPSI), Universiti Sains Malaysia (USM) and University of Technology (UiTM) were involved in this study. The level of readiness has a high mean value and indicates a good level of readiness among the respondents. Factor analysis showed that there were no significant differences between the techniques of determining the number of factors or not for all the items that were formed. Nevertheless, the Cronbach Alpha values indicate that the items are constructed and that the overall research tool has internal consistency values. This study is expected to increase the engagement and spirit of volunteerism as it can add value to the students and even produce a high quality national leadership.

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Prioritising the determinants of Industry-4.0 for implementation in MSME in the post-pandemic period – a quality function deployment analysis

Agarwal

Ojha

2022

TQM

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PurposeMicro, Small, Medium Enterprises (MSMEs) are witnessing an accelerated transformation by the advent of Industry-4.0 (I4.0) in the post-pandemic period. It is offering promising customer responsiveness, competitiveness, business growth and sustainability and thereby, compelling its integration to MSMEs. Therefore, it is imperative for researchers to explore Industry 4.0 challenges and their specific implementation requirements and also provide useful insights to the stakeholders.Design/methodology/approachThis research paper has identified, explained and analysed various determinants of the I4.0 implementation, in MSME context. Focus group approach has been applied for taking inputs from experts for developing the House of Quality (HOQ) tool of the Quality Function Deployment (QFD) methodology from the Total Quality Management (TQM) tool-box.FindingsBased on the responses and after applying QFD, a conceptual model suggesting relevant strategies to execute I4.0 by Indian MSMEs has been developed. The model highlights three key challenges being faced by the Indian MSMEs –Top management support, Incompatible resources and Transition cost. The model also reveals vital few designer's descriptors – Cultural reorientation, IT enabled digitization, Process automation and knowledge and skill in I4.0 implementation (Knowhow) for a structured implementation of I4.0.Practical implicationsThe evolved HOQ framework has provided some useful insights - priority areas in the MSME challenges and the designer's descriptors for I4.0 implementation in MSME. The research has also provided the understanding of the dynamics between the I4.0 components through the 10 × 10 interrelationship matrix of the HOQ. Farsighted MSME leaders, practising consultants, sourcing managers and policy makers can use the developed framework as a reference in formulating tactics to mitigate the I4.0 implementation barriers.Originality/valueThe non-conventional application of HOQ in the QFD approach from the TQM tool-box is a useful value addition to the TQM practitioners. The useful insights to the MSME leaders, policy makers, sourcing managers of OEM, consultants engaged in I4.0 transformation and academic researchers are the other contribution.

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Total Quality Management of Micro, Small and Medium Enterprises (MSMES), and the Impact to Organizational Culture and Performance: Case in Emerging Country

Cited by 16 publications

References 0 publications

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Economic Development Resiliency: Mobilized Disaster’s Readiness Among Higher Learning Students in Malaysia

Prioritising the determinants of Industry-4.0 for implementation in MSME in the post-pandemic period – a quality function deployment analysis

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