Tourism analytics with massive user-generated content: A case study of Barcelona

Mariné-Roig, Estela; Clavé, Salvador Antón

doi:10.1016/j.jdmm.2015.06.004

Cited by 267 publications

(156 citation statements)

References 25 publications

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“…It is worthwhile to note that the implementation of a recommendation system [61] and an intelligent system including information queries [62,63] is considered a prerequisite system for realizing smart tourism. In addition, essential smart tourism technology was expanded to research on data collection and analysis technology [64][65][66][67], communication technology [68], geomatics and navigation technology [69,70] and app design technology [71].…”

Section: Definition Of Smart Tourismmentioning

confidence: 99%

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

Kim

2017

Sustainability

107

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Abstract:The purpose of this research is to identify the status and role of mobile technology in achieving sustainable and smart tourism, and to suggest future research and strategy directions for academia and managers in practice. This research utilized multiple sources, such as patents, academic articles, and news, and selected methodologies optimized for the purpose of each study. Study 1 used Netminer, a social network analysis program, to analyze the relationships between patent's International Patent Classification (IPC) codes. Study 2 used the T-LAB program for content analysis to analyze the texts of patents, journal articles, and news. Study 3 used the Leximancer program, which utilizes relative frequency to analyze mobile app consumer reviews. In study 1, we identified various forms of data related technologies and mobile technologies for smart city systems and maps. In study 2, we found the environment, sustainability, business, and market themes to be related to mobile technology. In study 3, we explored consumers' attitudes and preferences for mobile travel app using their reviews. Advances in mobile technology are expected to create innovative experiences for consumers, foster a sustainable competitive advantage for tourism destinations and tourism-related suppliers, and create sustainable competencies for smart tourism.

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Section: Definition Of Smart Tourismmentioning

confidence: 99%

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

Kim

2017

Sustainability

107

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“…In particular, they review the current technologies that enable an easy creation and discovery of mobile services and list the identified requirements for UGSs. The interest in this topic is further motivated by the result of diverse studies that evaluate, for example, the impact of UGSs and especially UGC on society [21,22], tourism [8], and advertising [23]. With regard to aspects explicitly focused on service composition, some works were proposed to prevent conflicting behaviors when policies are composed.…”

Section: Related Workmentioning

confidence: 99%

“…Thus, IoT represents the ideal ecosystem for composite UGSs and UGC, making users able to generate new content and services not only from scratch, but also gathering data from objects and the environment [7][8][9]. This process, however, may give rise to several security issues due to the composition of the service-related Access Control Policies (ACP).…”

Section: Introductionmentioning

confidence: 99%

User-Generated Services Composition in Smart Multi-User Environments

Catania

Torre

Monteleone

et al. 2017

JSAN

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Abstract:The increasing complexity shown in Smart Environments, together with the spread of social networks, is increasingly moving the role of users from simple information and services consumers to actual producers. In this work, we focus on security issues raised by a particular kind of services: those generated by users. User-Generated Services (UGSs) are characterized by a set of features that distinguish them from conventional services. To cope with UGS security problems, we introduce three different policy management models, analyzing benefits and drawbacks of each approach. Finally, we propose a cloud-based solution that enables the composition of multiple UGSs and policy models, allowing users' devices to share features and services in Internet of Things (IoT) based scenarios.

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“…This is a multifaceted issue: in addition to new technology, organizations need new talent, both business oriented and technology skilled (Shen & Varvel, ; Phillips‐Wren & Hoskisson, ; Prinsloo et al, ). New data sources (purple—see online image). In several cases organizations utilized data from outside their own organization, such as Facebook and Twitter data (He, Zha, & Li, ), blog texts and user reviews (Marine‐Roig & Clavé, ), or data collected from mobile apps (O'Leary, ; Papenfuss, Phelps, Fulton, & Venturelli, ). They had been able to extract value from these external sources.…”

Section: Content Analysis Of the Case Study Papersmentioning

confidence: 99%

Conceptualizing Big Data: Analysis of Case Studies

Ylijoki

Porras

2016

Intell. Sys. Acc. Fin. Mgmt.

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SUMMARYDigitization and the related datafication produce huge amounts of data. Organizations have started to exploit these new data in order to gain benefits. Exploring this 'big data jungle' is a new area for both scholars and practitioners, and the experiences of early adopters are valuable. This paper analyses big data use cases described in the academic literature by using computerized content analysis methods. Based on the analysis results, we have conceptualized themes and guidelines of big data in the context of an organization, thus contributing to the emerging research of big data. In addition to the realized benefits, the case studies reveal issues regarding technology, skills, organizational culture and decision-making processes. The paper also points out several new research avenues, acts as a reference collection to big data case studies found in academic sources, and bridges theory and practice by pointing out several topics that practitioners should consider.

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Tourism analytics with massive user-generated content: A case study of Barcelona

Cited by 267 publications

References 25 publications

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

User-Generated Services Composition in Smart Multi-User Environments

Conceptualizing Big Data: Analysis of Case Studies

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