Tourism as the Principal Sphere for Economy Growth and Intercultural Relations in Georgia

Abstract

The study shows the involvement of private businesses in the tourism industry. It has covered the research of hotels, guesthouses and travel agencies, which was carried out in 2016 by The International Center for Caucasus Tourism (ICCT). The aim of the study was to determine the level of tourists' satisfaction during their visits to Georgia: whether they were happy or not (if not, why?) with services in Georgia, whether they liked the tourist sites and how they evaluated the potential of tourism situation. All materials and data are stored in the ICCT archives.