Tourism crisis management: Can the Extended Parallel Process Model be used to understand crisis responses in the cruise industry?

Liu, Bingjie; Pennington‐Gray, Lori; Krieger, Janice L.

doi:10.1016/j.tourman.2016.02.021

Cited by 96 publications

(128 citation statements)

References 38 publications

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“…The tourism literature has proved that perceived safety could directly affect people's travel intentions (e.g. Law 2006;Liu, Pennington-Gray, and Krieger 2016;Sönmez and Graefe 1998b). More specifically, the safer a tourist feels, the more likely they would visit a destination or consume the travel product.…”

Section: Literature Reviewmentioning

confidence: 99%

Business travel, risk, and safety of female university faculty and staff

Mirehie

Liu-Lastres

Cecil

et al. 2020

Annals of Leisure Research

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Women constitute a significant portion of the total business travel market in the U.S. This study aimed to explore travel risk and safety issues among women in higher education who regularly travel for work. Three focus groups were conducted with female faculty and staff at a major public university in the U.S. Results of an inductive-deductive analysis indicated three major themes, namely, risk perception, risk treatment, and risk adoption. Findings provide insights into how female higher education employees perceive risk and safety during business trips, and their travel behaviour that include actions taken to mitigate the potential risks or time-to-time risky decisions about travel arrangements. Further, recommendations are made for enhancement of travel policies at the institutional level to ensure safety of female employees.

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Section: Literature Reviewmentioning

confidence: 99%

Business travel, risk, and safety of female university faculty and staff

Mirehie

Liu-Lastres

Cecil

et al. 2020

Annals of Leisure Research

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“…The importance of a complex evaluation tool in the preventive field (which enables early detection of the effectiveness of screening campaigns) is confirmed by the variety of uses and applications of this scale, designed for use by practitioners and healthcare providers to predict risky behaviours (Maloney et al, ), and is motivated by the social impact of diabetes whose incidence is steadily increasing in Western societies. In fact, there are several uses of the RBD and several adaptations to different fields of study (e.g., Bertens, Eiling, van den Borne, & Schaalma, ; Gould, Watt, Cadet‐James, & Clough, ; Liu, Pennington‐Gray, & Krieger, ; Redmond, Dong, & Frazier, ) but we are not aware, at this stage of our knowledge, of other validations or confirmatory studies with respect to the structure originally proposed by the author.…”

Section: The Risk Behaviour Diagnosis Scalementioning

confidence: 98%

Three‐factor structure and psychometric properties of Witte's Risk Behaviour Diagnosis Scale: A French version adapted to diabetes

Guarnaccia

Henry

2017

Int J Psychol

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The aim of this study was to verify the psychometric properties and the factorial structure of Witte's Risk Behaviour Diagnosis (RBD). This article shows the results of a French version of the RBD adapted to diabetes screening. An exploratory factor analysis was carried out in order to understand the number of underlying factors, a confirmatory factor analysis was performed and the four-factor model proposed by the author and alternative models were compared. The concurrent validity was tested by a correlational analysis with the Perceived Fear Emotions Scale. The results confirmed a stable factor structure for the 12-item version, with three factors reflecting total efficacy, severity of and susceptibility to threat. The value of having a psychometrically valid instrument to assess the impact of fear appeal-based campaigns is linked to the current lack of a comprehensive assessment tool and the importance of preventing health risk behaviours.

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“…Weaver and Lawton () identify distinctive “capitalist” and “critical” camps within the cruise literature. Where the latter addresses environmental and social impacts, the former emphasizes operational and strategic themes such as the passenger experience (e.g., Kwortnik, ; Teye & Leclerc, ; Yarnal & Kerstetter, ), crisis response and risk management (Liu, Pennington‐Gray, & Krieger, ), efficiency analysis (Chang, Lee, & Park, ), and supply chain logistics (Véronneau & Roy, ). Important also is cruise‐related marketing and market segmentation, likely critical for facilitating client loyalty creation and cultivation.…”

Section: Literature Reviewmentioning

confidence: 99%

Constraints to domestic ocean cruise participation among higher income Chinese adults

Tang

Weaver

Shi

et al. 2019

Journal of Tourism Research

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The study identifies barriers to participation in cruises from domestic homeports among higher income Chinese adults. Results from 775 respondents extend leisure constraints theory by revealing that "structural" constraints (lack of knowledge, time, and money) most influence intentions not to cruise even for these wealthier consumers, whereas "not-an-option" constraints (disinterest due to previous cruising experience, intentions to cruise from a foreign homeport) are least influential. "Personal" factors (lack of companions and fears about safety, boredom, and seasickness) are moderately important. Six identified clusters include a large normative "moderateconstraint" cluster, small "low-potential" and "high-potential" segments, and several specialized segments.

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Tourism crisis management: Can the Extended Parallel Process Model be used to understand crisis responses in the cruise industry?

Cited by 96 publications

References 38 publications

Business travel, risk, and safety of female university faculty and staff

Business travel, risk, and safety of female university faculty and staff

Three‐factor structure and psychometric properties of Witte's Risk Behaviour Diagnosis Scale: A French version adapted to diabetes

Constraints to domestic ocean cruise participation among higher income Chinese adults

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