2015
DOI: 10.1177/2158244015569669
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Tourism Enterprises as Buyers of Knowledge-Intensive Business Services

Abstract: This article is an attempt to assess the business relations between the tourism sector and suppliers of various types of business services. It focuses on knowledge-intensive business services (KIBS). The reasons why tourism businesses purchase outsourced services are also discussed. An Internet survey was conducted and the results were used to calculate and discuss a number of indices. Cross-tabulation statistics are used to assess the interrelation between types of tourist firms, their localization and size, … Show more

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Cited by 13 publications
(4 citation statements)
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“…First, there is evidence that this category assumes a particular importance among KIBS. Second, ICT services are one of the most frequently outsourced functions in the tourism industry (Borodako, Berbeka, & Rudnicki, 2015), which can be related with city reputation.…”
Section: Methodsmentioning
confidence: 99%
“…First, there is evidence that this category assumes a particular importance among KIBS. Second, ICT services are one of the most frequently outsourced functions in the tourism industry (Borodako, Berbeka, & Rudnicki, 2015), which can be related with city reputation.…”
Section: Methodsmentioning
confidence: 99%
“…Stakeholders have their own interests, views, opinions, and knowledge, and each stakeholder has a role in defining and determining pro-poor tourism’s success (Borodako et al, 2015). First, it is true that governments of all states and localities have a complete set of local interests (Ruhanen, 2013).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Gaining an estimate of an approximate share of external business services interested in providing innovative solutions, based on statistical data is still far from being standardized. In several studies (Baláž, 2004;Koch, Strotmann, 2006;Borodako, Berbeka, Rudnicki, 2015) different classifications were employed. In any event, a contract with the service provider must have been a viable strategy for the contracting partner.…”
Section: Knowledge-intensive Business Services and The Process Of Valmentioning
confidence: 99%