Tourist events and satisfaction: a product of regional tourism competitiveness

Teixeira, Sérgio Jesus; Ferreira, João J.; Almeida, António; Parra-López, Eduardo

doi:10.1108/tr-12-2018-0181

Cited by 26 publications

(25 citation statements)

References 143 publications

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“…At the same time, two attributes ("Parking and directions to the arena" and "Promotion") did not influence the visitors' global satisfaction. This is not in line with the findings of Teixeira et al [68] who found promotion to influence tourist satisfaction, but only for one of the four researched non-sports festivals. The first attribute ("Parking and directions to the arena") was found to be a dissatisfier, but the second one ("Promotion") emerged as a satisfier.…”

Section: Discussioncontrasting

confidence: 93%

“…The results of the IA analysis show that the most influential factors/attributes for the overall satisfaction (with the event and stay in Zagreb) were "Organization of the EB in general," "Layout of the arena," and "Preparation of the city for the event." The results are in line with the findings of Teixiera et al [68] who confirmed the importance of satisfaction with the quality of organization for the overall satisfaction. The importance of the physical environment, venues, and their appearance for satisfaction of basketball spectators was confirmed in the research of Theodorakis et al [58] and of Kim et al [59].…”

Section: Discussionsupporting

confidence: 92%

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The Mediating Role of Major Sport Events in Visitors’ Satisfaction, Dissatisfaction, and Intention to Revisit a Destination

2021

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Sport events represent a popular motive for travel and can bring a huge influx of visitors with multiple benefits for a destination. The purpose of this article is to analyze the effect of previous experience with the destination on future behavior in the form of intention to visit/revisit it and to shed more light on the relationship between visitors’ satisfaction and their future revisit intentions depending on their previous experience with the destination and the sporting event. The research setting was EuroBasket 2015, Zagreb, Croatia (EB), the largest and the most important basketball competition for national teams in Europe. A face-to-face survey with visitors of each of the 15 played games was conducted on site. In total, 765 questionnaires were collected. For the purpose of this paper, only foreign visitors (461 questionnaires) were included in the analysis. The connection between past experience and future intention to visit was tested with Pearson’s chi-squared test, differences in satisfaction levels—using the t-test for independent samples. In the next step of the analysis, we performed an analysis of impact asymmetry (IA) and of impact range (IR). The necessary input data were obtained through an OLS regression model with binary-coded dummy variables. The results showed that repeat visitors are more likely to express an intention to revisit the destination than first-time visitors, but the level of total satisfaction with EB was the same for both groups (first-time visitors and repeat visitors). The most influential event attributes for overall satisfaction were organization of EB in general, layout of the arena, and preparation of the city for the event. The study expanded the theoretical understanding of the visitors’ satisfaction with sporting event attributes as well their intention to revisit the destination.

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Section: Discussioncontrasting

confidence: 93%

Section: Discussionsupporting

confidence: 92%

The Mediating Role of Major Sport Events in Visitors’ Satisfaction, Dissatisfaction, and Intention to Revisit a Destination

2021

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“…In addition, hosting the event can increase city visibility, strengthen city competitiveness and improve city image (i.e. destination image) (Merrilees et al, 2018;Oshimi and Harada, 2019;Teixeira et al, 2019). Destination image refers to the knowledge, feelings and overall assessment that a tourist obtains about a destination (Fakeye and Crompton, 1991).…”

Section: Introductionmentioning

confidence: 99%

Event and city image: the effect on revisit intention

Lien

Wang

et al. 2020

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Purpose The purpose of this study is to investigate the influence of three sources of social representation (i.e. direct experience of an event, the media and social interaction) on tourists’ formation of event image; to examine the effect of event image, satisfaction and city image on tourists’ revisit intentions to the host city; and to explore the mediating role of city image. Design/methodology/approach This study used the 28th Qingdao International Beer Festival (QIBF) as the case for verifying the relationships in the proposed model. The survey was conducted in Qingdao and 366 valid observations were collected. Structural equation modeling was used to validate the research model. Findings Event image is found to be significantly and positively influenced by direct experience of an event and social interaction. City image and satisfaction are important predictors of revisit intention. The meaning of event image is transferred to city image. City image plays a pivotal role in mediating the effect of event image and satisfaction on revisit intention to the host city. Research limitations/implications This study surveyed Chinese tourists attending QIBF in Qingdao and consequently the outcomes may lack generalizability. This research did not survey foreign tourists. Thus, the differences of attitudes and behaviors between Chinese and foreign tourists are not compared. Practical implications The outcomes provide insights into how a city manager can organize an event to enhance tourists’ intentions to revisit the city. Originality/value This study represents one of the few studies that use both social representation theory and the theory of brand image transfer in examining the influence of external social contexts on tourists’ formation of event image and investigates how the unique meaning of event activities is transferred to city image. In addition, the mediating role of city image is fully explored in this research.

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“…Tourists choose their destinations more for relaxation and reflexology and special massages. Global market trends indicate that tourism and tourism in the neighbouring countries of Asia, Africa, Latin America and the Middle East are some of the emerging tourist areas [34]. Geographically, there is significant growth in the tourism industry in Asia, Africa, Latin America, and the Middle East and Africa.…”

Section: The Importance Of Niche Tourism In Tourism Industrymentioning

confidence: 99%

Energy and industrial tourism: a specific niche on the tourism market

Alekseeva

Hercegová²

2021

E3S Web Conf.

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Energy tourism belongs to the not-so-well-researched fields of tourism. Being a part of the industrial tourism or a special interest tourism, this type of tourism includes visits to the energy facilities and locations such as factories, mines, power stations and renewable energy sites. This paper describes the niche of the energy tourism within the tourism market and assesses its potential. We show that sometimes the energy tourism might intervene with dark tourism (for example, in the case of the tourist visits to the site of the Chernobyl nuclear power station). In addition, we show that this type of tourism is closely correlated with the public and social acceptance of traditional and renewable energy facilities. We conclude that this might be a promising and emerging type of tourism that will likely grow due to the ongoing industrialization and expenditure of energy-generating facilities envisaged for meeting the growing demand for energy all around the world.

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Tourist events and satisfaction: a product of regional tourism competitiveness

Cited by 26 publications

References 143 publications

The Mediating Role of Major Sport Events in Visitors’ Satisfaction, Dissatisfaction, and Intention to Revisit a Destination

The Mediating Role of Major Sport Events in Visitors’ Satisfaction, Dissatisfaction, and Intention to Revisit a Destination

Event and city image: the effect on revisit intention

Energy and industrial tourism: a specific niche on the tourism market

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