Tourist inspiration and its consequences: The moderating role of neuroticism

Khôi, Nguyễn Văn; Le, Angelina Nhat Hanh; Tran, Mai Dong

doi:10.1002/jtr.2452

Cited by 21 publications

(18 citation statements)

References 80 publications

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“…As an important concept of the inspiration theory in marketing, customer inspiration includes inspired-by and inspired-to states in its breadth and depth and focuses on the generation of new ideas inspired by corporate marketing efforts and customer consumption behavior (Böttger et al, 2017). Tourist inspiration and its cognitive importance in tourist decision-making have gained the widespread attention of scholars and practitioners from different fields (Khoi et al, 2019;Khoi et al, 2021;Dai et al, 2022). Dai et al (2022) note the importance of travel inspiration at the tourist dreaming stage and refer travel inspiration as a motivational state that may influence tourist behavior, such as tourist destination choice.…”

Section: Literature Review Tourist Inspiration: Inspired-by State And...mentioning

confidence: 99%

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Stimulating Tourist Inspiration by Tourist Experience: The Moderating Role of Destination Familiarity

et al. 2022

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The tourist experience is a core indicator of destination management for the comprehensive evaluation of destination value. Tourist experience and tourist inspiration are important concepts in the stream of research on destination marketing and management. However, these relationships remained under-explored in the extant literature. This study examined the impact of tourist experience on tourist inspiration under the moderating impact of destination familiarity. To achieve the objective of this study, data were collected online from 622 Chinese tourists. We employed partial least squares structural equation modeling (PLS-SEM) to statistically analyze the gathered data. Findings show that four types of tourist experiences, namely education, esthetics, entertainment, and escapism, significantly and positively influenced the inspired-by state of tourist inspiration, which further influenced the inspired-to-state of tourist inspiration. Destination familiarity exerted a significantly negative moderating impact on the relationship between education experience and inspired-by state of tourist inspiration. Sensitivity analysis presents that education experience was the strongest predictor of the inspired-by state followed by aesthetics, escapism, and entertainment facets of the tourist experience. Findings contribute to the theory and practice of tourism management with a robust interpretation of tourist experience, tourist inspiration, and destination familiarity to solidify the effective management of tourist destinations. Limitations and future research directions are noted.

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Section: Literature Review Tourist Inspiration: Inspired-by State And...mentioning

confidence: 99%

“…In the field of tourism, some empirical studies explored the antecedents and consequences of tourist inspiration (He et al, 2021;Khoi et al, 2021). However, the relationship between the inspired-by state and the inspired-to state, as the two components of tourist inspiration, remained deeply underexplored.…”

Section: Theoretical Contributionmentioning

confidence: 99%

Stimulating Tourist Inspiration by Tourist Experience: The Moderating Role of Destination Familiarity

et al. 2022

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“…The effects of insight (β = 0.202, p < 0.05) and pride (β = 0.185, p < 0.05) are positive on PE, indicating that helping employees gather important understanding and create opportunities to demonstrate their best can let them experience highly positive emotions. The positive relationship between insight and PE can be supported by the findings of Khoi et al (2021) , which prove that suddenly discovering new realizations has an influence on emotional responses of delight. The same conclusion can be summarized from the interview data, which demonstrate that employees can naturally experience positive emotions when they recognize the significant impact of making a breakthrough as well as gaining growth through reflection.…”

Section: Discussionmentioning

confidence: 68%

“…This viewpoint can also be supported by existing findings. The incident of inspiration is an experience of suddenly discovering new realizations and insights, and two states of inspiration experience, inspired-by and inspired-to, have an influence on emotional responses of delight and transcendence ( Khoi et al, 2021 ). PE is a kind of high-activated positive mood, so we think employees will get PE in the process of having a deep understanding.…”

Section: Discussionmentioning

confidence: 99%

Employees’ peak experience at work: Understanding the triggers and impacts

2022

Front. Psychol.

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The importance of providing a positive employee experience (EX) has gotten a lot of attention in recent years. However, peak experience (PE), as a highly positive experience, has been studied and applied in the field of human resource management only to a very limited extent. We still know little about how employees’ peak experience (EPE) happens and what the impact will be. Therefore, based on the affective events theory and the two-factor theory, our research conducted an in-depth exploration of EPE through three studies. In Study 1, we constructed a theoretical model centered on EPE based on and interview data. In Study 2, we developed and validated a scale for measuring triggers of EPE, which is a four-dimensional scale (elevation, insight, pride, and connection) with 16 items. In Study 3, we adopted structural equation modeling (SEM) to examine the relationship between EPE and its triggers as well as its impacts using data from 424 valid questionnaires. Our research shows that elevation, insight, pride, and connection can trigger EPE; employees are more likely to have proactive behavior (PB) and word-of-mouth referrals after they have PE; and the more job-relevant the triggers are, the stronger the association between PE and PB is. Our research provides a reliable and effective measurement tool for scholars to study EPE, broadens the findings of PE and EX, and points out feasible measures for organizations to create EPE.

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“…The process of watching is not a passive reflection of the objective world, but an active process to actively construct. Through the process of construction, the participant not only reflects the objective world but also “constructs” or “creates” the objective world ( Zhu et al, 2017 ; Khoi et al, 2021 ).…”

Section: Hypotheses Development and Theoretical Foundationmentioning

confidence: 99%

Image and text presentation forms in destination marketing: An eye-tracking analysis and a laboratory experiment

Chen

Huang

et al. 2022

Front. Psychol.

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The COVID-19 pandemic has severely impacted the tourism and hospitality industries worldwide. Tourism destination marketing has been an heated focus in tourism and hospitality academia, it is widely believed that it can promote the revival of industries in the post-pandemic era. But there is a lack of research on different graphic presentation forms in tourism advertisements. To bridge the gap in the related literature, this study aims at studying the impact of the image and text presentation forms of the scenic spot’s name in tourism advertisements on tourists’ visit intention to the tourist destination city by combining the theory of constructivism in cognitive psychology, SOR model, and affective-cognitive model to conduct a 2 × 2 between-group experiment. The study found that when the text part contains the scenic spot’s name, the tourism advertisement has a significant impact on tourists’ perceived advertising effectiveness, destination affective image, and visit intention. The results of eye tracking analysis also showed that fixation points are primarily distributed in the text part. Furthermore, this study explored the chain mediating mechanism of perceived advertising effectiveness and destination affective image and discovered that the impact of the text presentation form on the visit intention can be realized through the mediating effect of perceived advertising effectiveness and destination affective image. This study puts forward some suggestions for the tourism advertising and destination marketing of scenic spots with high-familiarity of destination cities with low-familiarity and improving the image of tourist destination cities.

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Tourist inspiration and its consequences: The moderating role of neuroticism

Cited by 21 publications

References 80 publications

Stimulating Tourist Inspiration by Tourist Experience: The Moderating Role of Destination Familiarity

Stimulating Tourist Inspiration by Tourist Experience: The Moderating Role of Destination Familiarity

Employees’ peak experience at work: Understanding the triggers and impacts

Image and text presentation forms in destination marketing: An eye-tracking analysis and a laboratory experiment

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