Tourist loyalty to hot springs destination: the role of tourist motivation, destination image, and tourist satisfaction

Kusdibyo, Lusianus

doi:10.1080/14927713.2021.1986420

Cited by 11 publications

(13 citation statements)

References 88 publications

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“…These fulfilled eudaimonic motives were incorporated into tourists’ overall evaluation of the perceived performance of the visited destination, optimizing the formulation of tourist satisfaction and loyalty. Theoretically, these findings support and extend the current propositions in the literature (Bayih and Singh, 2020; Tsai, 2020; Kim and Yang, 2021; Kusdibyo, 2022; Pomfret, 2021) by revealing that tourists with novel and growth-based motives would experience psychological balance, thereby developing positive post-consumption behaviors toward the experienced destination.…”

Section: Discussionsupporting

confidence: 84%

“…Bayih and Singh (2020) indicated that travel motivations predict tourist satisfaction and behavioral attention. Further research by Kusdibyo (2022) confirmed the indirect positive effect of travel motivations on tourist satisfaction and loyalty through destination image. Taken together, we hypothesize that tourists seek eudaimonic outcomes from their vacations, and subsequently, eudaimonic motives that are fulfilled will result in greater satisfaction and loyalty.…”

Section: The Mediating Effects Of Eudaimonic Well-beingmentioning

confidence: 71%

“…This study makes three key theoretical contributions to the literature on consumer tourists’ behavior. First, tourism studies increasingly recognize the significance of understanding the part played by travel motivation (Pestana et al , 2020; Kusdibyo, 2022), positive emotions (Prayag et al , 2017; Hosany et al , 2020), eudaimonic well-being (Cai et al , 2020; Lee and Jeong, 2021) and satisfaction and loyalty (Alrawadieh et al , 2019; Leo et al , 2021) with respect to destination experience. However, no empirical study integrating these key factors has yet appeared.…”

Section: Discussionmentioning

confidence: 99%

“…These observations particularly hold true in relation to studies examining the moderating role of eudaimonic well-being in the effects of travel motivation on tourist satisfaction and loyalty. A review of past studies in this arena reveals that different moderating factors have been used to examine these indirect links, such as perceived quality (White, 2015), perceived authenticity (Nguyen and Cheung, 2016), destination image (Su et al , 2020; Kusdibyo, 2022), destination experiences (Pestana et al , 2020; Su et al , 2020) and tourist involvement (Kim, 2008; Han and Hyun, 2018). However, the moderating role of eudaimonic well-being has rarely been identified, which warrants the current study in addressing the literature gap.…”

Section: Literature Review and Hypothesis Developmentmentioning

confidence: 99%

“…active psychological functioning that promotes personal growth). While these constructs have been widely used in the tourism context (Yoon and Uysal, 2005; Del Bosque and Martin, 2008; Chen et al , 2016; Alrawadieh et al , 2019; Pestana et al , 2020; Stylidis et al , 2020; Kusdibyo, 2022), challenges remain in establishing integrative and consistent theoretical linkages among them. Specifically, the tourism field to date lacks any integrative model that illuminates the impact of travel motivation and emotional experience on tourist satisfaction and destination loyalty, considering the moderating effects of eudaimonic well-being.…”

Section: Introductionmentioning

confidence: 99%

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The impact of eudaimonic well-being on experience and loyalty: a tourism context

Al-Okaily

Alzboun

Alrawadieh

et al. 2022

JSM

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Purpose The effects of travel motivation and emotional experience on both tourist satisfaction and destination loyalty are recognized and have been extensively researched as key factors in tourism success. However, the structural relationships between these factors, considering the mediating effects of eudaimonic well-being (optimal psychological functioning), have been scarcely investigated in the consumer tourist behaviors literature. This study aims to develop an integrated model explaining the impact of travel motivation and emotional experience on tourist satisfaction and destination loyalty, mediated by eudaimonic well-being in the realm of domestic tourism. Design/methodology/approach A quantitative survey was conducted with 321 domestic tourists visiting Aqaba in Jordan; structural equation modeling was used to analyze the empirical data. Findings The findings of this study indicate that both travel motivation and emotional experience have a direct effect on eudaimonic well-being and that eudaimonic well-being has a direct effect on both tourist satisfaction and destination loyalty. Additionally, travel motivation and emotional experience have significant indirect impacts on post-consumption behaviors mediated by eudaimonic well-being. Originality/value This study contributes to the literature on consumer behavior in a tourism context by developing a fresh model that improves theoretical knowledge of the relationships between travel motivation, emotional experience and eudaimonic well-being, which underlie tourist satisfaction and destination loyalty formation. This study also advances theoretical understanding of the key roles of eudaimonic well-being in the tourist experience. Managerial implications of these findings are discussed.

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Section: Discussionsupporting

confidence: 84%

Section: The Mediating Effects Of Eudaimonic Well-beingmentioning

confidence: 71%

Section: Discussionmentioning

confidence: 99%

Section: Literature Review and Hypothesis Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

The impact of eudaimonic well-being on experience and loyalty: a tourism context

Al-Okaily

Alzboun

Alrawadieh

et al. 2022

JSM

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Sustainable tourism concept: tourist satisfaction and destination loyalty

Kusumah

2023

IJTC

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Purpose This study aims to look into and evaluate a sustainability-based destination loyalty model that takes into account how people perceive the urban destination in alignment with represented concept of sustainable tourism. Design/methodology/approach Using a convenience sampling technique, 414 questionnaires were sent out to nonresident tourists (outside Bandung city) in Indonesia using online survey platforms and analyzed with the structural equation model method. Findings Socioeconomic image, cultural image and environmental image all have a beneficial effect on tourists’ satisfaction levels. Furthermore, tourist satisfaction has a direct impact on destination loyalty. When it comes to tourists’ loyalty to a particular destination, only the degree to which they were satisfied moderated the influence of socioeconomic, cultural and environmental images. Research limitations/implications The research sample exclusively comprised tourists hailing from Indonesia, a developing nation. Subsequent studies may evaluate tourists from various nations to obtain a more precise comprehension of the tourist population. Practical implications Authorities and destination organizations should periodically examine tourists to get a feel for how they feel about a destination’s sustainability, so they can adjust policies as needed to keep tourism there viable over the long term. Originality/value This study aims to fill a significant gap in the existing literature by examining the impact of sustainable practices and initiatives on tourists’ satisfaction to an urban destination. The examination of the relationship between efforts to promote sustainability and destination loyalty can offer valuable insights for destination managers and policymakers who aim to improve long-term tourist relationships.

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Exploring the Dynamics of Football Tourism in Chengdu city, China: A Structural Equation Modeling Approach to Understanding Tourists’ Intention

Pei Diao

2023

IJRITCC

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The burgeoning field of football tourism represents a significant intersection of sports enthusiasm and travel, yet its dynamics, particularly in emerging markets like Chengdu, China, remain underexplored. The research aimed to elucidate how various factors, including motivation for football tourism, online word of mouth, subjective norms, destination image, and attitudes, influence the intention to engage in football tourism in Chengdu. With an emphasis on a quantitative survey to gather empirical data. The survey reached fans of various football clubs who had experience with football tourism in Chengdu, resulting in 609 valid responses. The data were analyzed using Structural Equation Modeling (SEM), employing SPSS 27.0 and AMOS 27.0 for descriptive statistical analysis, reliability, validity tests, and model construction. Key findings revealed that motivation, online word of mouth, and subjective norms significantly influence both the image of football tourism destinations and attitudes towards football tourism. These, in turn, have a notable impact on the intention to visit football tourism destinations. The study underscores the importance of destination image and social influences in shaping tourist attitudes and intentions, offering insights into the decision-making processes of potential football tourists. In conclusion, this research provides a deeper understanding of the determinants of football tourism in Chengdu. It offers valuable insights for stakeholders in optimizing strategies and offerings to capitalize on the growing market of football tourism, emphasizing the role of digital platforms and social factors in shaping tourist preferences and decisions.

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Tourist loyalty to hot springs destination: the role of tourist motivation, destination image, and tourist satisfaction

Cited by 11 publications

References 88 publications

The impact of eudaimonic well-being on experience and loyalty: a tourism context

The impact of eudaimonic well-being on experience and loyalty: a tourism context

Sustainable tourism concept: tourist satisfaction and destination loyalty

Exploring the Dynamics of Football Tourism in Chengdu city, China: A Structural Equation Modeling Approach to Understanding Tourists’ Intention

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