Tourists' and tourism suppliers' perceptions toward crisis management on tsunami

Rittichainuwat, Bongkosh Ngamsom

doi:10.1016/j.tourman.2012.03.018

Cited by 113 publications

(96 citation statements)

References 46 publications

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“…As an area of human activity, tourism is not immune to disasters and with the growth of global tourism and the attractiveness of exotic (often high-risk) destinations, tourists and tourism destinations are exposed to greater levels of risk (Rittichainuwat, 2013;Ritchie, 2004). Indeed, Faulkner (2001) observes that tourism destinations in every part of the world are faced with the likelihood of experiencing a disaster.…”

Section: Tourism and Disastersmentioning

confidence: 99%

“…Yet, while the relationship between disaster and tourism has received more attention recently, it is generally agreed that there remains a lack of comprehensive knowledge in this area (Carlsen & Liburd, 2008;Ritchie, 2004). Previous studies have mainly adopted a supply-side perspective (Rittichainuwat, 2013), exploring the response to a disaster by particular organizations, such as small tourism businesses (Cioccio & Michael, 2007), Destination Management Organization (Carlsen & Liburd, 2008;Ladkin, Fyall, Fletcher & Shipway, 2007) and hotels (Henderson & Ng, 2004), or developing tourism disaster management and recovery frameworks (e.g., Faulkner, 2001). …”

Section: Tourism and Disastersmentioning

confidence: 99%

See 1 more Smart Citation

Consuming post-disaster destinations: The case of Sichuan, China

Biran¹,

Wei²,

Li³

et al. 2014

Annals of Tourism Research

159

112

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Addressing the call for a better understanding of tourist behavior in relation to post-disaster destinations, this study explores the motivations and intentions of potential domestic tourists (from non-hit areas) to visit Sichuan, China in the aftermath of an earthquake. Drawing on dark tourism theories, this study offers a more comprehensive insight into the consumption of destinations recovering from a disaster, aiming to capture the impact of the changes to the destination's attributes on tourist behavior. The findings move beyond the common approach to tourism recovery which solely focuses on reviving the destination's traditional 'non-dark' products. In contrast, this study reveals the importance of newly formed dark attributes emerging from the disaster as another vehicle to destination recovery, reflected in the emergence of new tourist segments.

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Section: Tourism and Disastersmentioning

confidence: 99%

Section: Tourism and Disastersmentioning

confidence: 99%

Consuming post-disaster destinations: The case of Sichuan, China

Biran¹,

Wei²,

Li³

et al. 2014

Annals of Tourism Research

159

112

View full text Add to dashboard Cite

show abstract

“…One simple means of communication, suitable for these non-residents, would be issuing information on the ferry that connects Lyngseidet to the villages on the eastern banks of the fjord, giving people thirty to sixty minutes to read an information leaflet or a poster on the local potential tsunami risk, and what to do in case of an alert. It would also certainly be useful to raise awareness among tourism suppliers, as highly recommended on other touristic coasts (Johnston et al 2007;Rittichainuwat 2013;Virapart 2011), and, if necessary, allay any anxieties they may themselves have because "crisis management [often] creates unwanted safety concerns" (Rittichainuwat 2013). …”

Section: Discussionmentioning

confidence: 99%

“…The survey was also designed to measure awareness and responsiveness among tourists as in the other ASTARTE sites. In fact, researchers and risk managers are taking a growing interest in the risk perception of tourists and tourism suppliers (Rittichainuwat 2013), looking at the link between perceived risks and the choice of a tourist destination (Seabra et al 2013). Around the fjord Lyngen, the population increases threefold in summer due to the influx of tourists.…”

Section: Introductionmentioning

confidence: 99%

Perception of the risk of tsunami in a context of high-level risk assessment and management: the case of the fjord Lyngen in Norway

Goeldner‐Gianella

Grancher

Robertsen

et al. 2017

Geoenviron Disasters

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Background: North Norway, the banks of the fjord Lyngen are highly exposed to a rockslide tsunami hazard. However, the local municipality believes that the coastal community is well-informed about the risk and ready to evacuate, should a warning be issued. Accordingly, the social survey we conducted in this municipality was a matter of exploring three main questions: is the Lyngen population well-informed about the tsunami risk in general and about the potential evacuation time in particular? Is the local population as confident as the local municipality hope? Is there enough information on the tsunami risk for tourists, given their growing number?.

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“…This section suggests that the type of crises or disaster also has an influence on risk perception. A comparison of Fuchs and Reichel (2006) results with those of (Rittichainuwat, 2013) found that perceived travel risks to destinations that are vulnerable to terrorism and political discontent differ from those of destinations prone to natural disasters.…”

Section: Contextual Perspective: Destinations Prone To Natural Disastersmentioning

confidence: 99%

Travel risk perceptions, travel intentions and influencing factors: A natural disaster context

Lenggogeni¹

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While studies of tourist risk perceptions and travel intentions have focused on terrorism, political instability, and outbreak diseases, limited studies have focused on natural disasters, despite the increased impact of disasters. Such events not only cause physical devastation to a tourist destination, but can affect future travel to the effected destination. Natural disasters can create risks for potential tourists which may influence their travel intentions. Thus understanding these risks and how they influence travel intentions is vital.To date, while abundant research is attempting to understand the effect of disasters on risk perceptions, and its subsequent impact on travel intention, questions remain unanswered.Conceptually research should be conducted using a bottom up approach to understand risk perceptions and the factors which can influence risk perceptions. Researchers agree that risk is a multidimensional construct that is context specific, thus more research is needed in the context of natural disasters rather than relying on studies that have explored other types of risks that may not be relevant. In addition, the domestic tourist as a market has been ignored in past studies, which tend to focus on international tourists. In order to address these gaps, this thesis develops a holistic understanding of risk perceptions and the factors that affect the travel intentions of domestic tourists in a destination vulnerable to natural disasters. Accordingly, there are three research objectives in this thesis. First, a bottom up approach is used to identify disaster specific risk dimensions. Second, to understand the relationships between the dimensions of travel risks, the factors that influence travel risk perception and travel intention. Third, to investigate how the dimensions of risk, and the factors that influence risk perception affect the travel intention of domestic tourists to destinations prone to natural disasters. Hence, a mixed method sequential method approach was applied.Initially 52 respondents completed a semi-structure interview. The results were then verified by 605 respondents in a mall intercept survey. The study area was West Sumatra, Indonesia which is one of the most disaster prone destinations in the world, yet it is also considered one of top ten domestic tourist destinations in Indonesia. The thematic analysis, exploratory factor analysis, and Partial least square -Structural equation modelling helped to untangle the complex interrelationships between the risk dimensions, travel intentions and influencing factors.iii Firstly, this thesis uncovered seven dimensions of travel risk in the context of natural disasters. They consist of government preparedness, helplessness, tsunami, feeling trapped, earthquake anxiety, mitigation awareness and mythical beliefs. Many of these risks are consistent with risks found in other context; however two risks (mitigation awareness and mythical beliefs) were also identified. This finding suggests that risk perceptions are context specific ...

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Tourists' and tourism suppliers' perceptions toward crisis management on tsunami

Cited by 113 publications

References 46 publications

Consuming post-disaster destinations: The case of Sichuan, China

Consuming post-disaster destinations: The case of Sichuan, China

Perception of the risk of tsunami in a context of high-level risk assessment and management: the case of the fjord Lyngen in Norway

Travel risk perceptions, travel intentions and influencing factors: A natural disaster context

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