Tourists’ Satisfaction on the Products and Services in Dry and Shariah-Compliant Hotel: A Case Study in Hotel Industry in Selangor

Mohamad, Nik Rozilaini Wan; Jabar, Mashita Abdul; Zamri, M; Jamin, Aziean; Akhuan, Norfadhilah Mohd

doi:10.1007/978-981-13-2677-6_16

Cited by 1 publication

(1 citation statement)

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“…A typical international hotel may provide specialised services such as serving a variety of alcoholic beverages, earning them a high hotel ranking (Yan et al, 2017). In fact, the provision of non-alcoholic beverages in the hotel can provide pleasure and avoid disturbance to other guests (Nik Rozilaini, Mashita, Mohd Taufik, Azien, & Norfadhilah, 2019).…”

Section: Barriersmentioning

confidence: 99%

Arabic For Specific Purpose And Systematic Literature Review On The Design Of Islamic Tourism Mobile Application

Jaffar,

Rahman,

Musling

et al. 2022

j. arabic learning

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Tourism is now a growing trend in the age of technology, whereby all information related to tourism can be easily accessed through smartphones. Malaysia is no exception to being a focused country as a popular Islamic tourism destination. However, there was insufficient tourism-related information, especially on Muslim tourists via smartphone. Hence the present article conducted a systematic literature review on the design and development of Islamic tourism applications via smartphones focusing on the Android platform. This study selected related articles using three databases: EBSCOhost, Mendeley, and Google Scholar. Based on the thematic analysis, this review has five main themes, namely 1) Islamic tourism; 2) technology; 3) mobile application; 4) barriers; and 5) management. The findings prompted the design and development of a smartphone application that addresses all of the needs of tourists, mainly Muslim tourists. This study also contributes to the use of technology and mobile application in teaching and learning Arabic for specific purposes such as tourism.

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Section: Barriersmentioning

confidence: 99%