Toward a Better Understanding of the Construction Impacts of a Light Rail System in Montréal, Canada

Abstract

Large-scale transport infrastructure projects generate long-lasting changes in the built environment and alter the lives of nearby residents. It is crucial to understand public perceptions of public-transit projects and associated construction impacts, as they influence the social acceptance and eventual success of such projects. To characterize the construction-phase experiences of a new light rail in Montréal, Canada—the Réseau express métropolitain (REM)—we analyzed data from 1,236 respondents from the Greater Montréal region who self-reported ongoing construction activities near their homes. This study employs an exploratory factor and k-means cluster analysis to group residents by their different experiences and perceptions of the REM and its associated construction impacts. The analysis returned five clusters with distinct construction experiences: construction-concerned travelers, REM-critical respondents, neutral travelers, REM enthusiasts, and rerouted travelers. Subsequently, the acceptability of the impacts during the construction phase on each cluster is assessed by comparing perceptions of the impact of neighborhood change on their quality of life and their intention to use the REM. Finally, we derive targeted policy recommendations to help promote increased social acceptability of light-rail transit (LRT) projects, including mitigating disruptions in construction zones, public information campaigns, and inclusive decision-making processes. Findings from this study can benefit policymakers and transport planners as they aim to reduce the disruptions associated with the construction of LRT systems and promote increased social acceptability.