“…After the fact, she said: "Coworkers should be people you can command and they should sign a confidentiality agreement and a non-competition agreement when joining the firm". These instances demonstrate that the entrepreneurs benefited from 'learning by doing' [Cope, 2005], which consists of lessons learned from one's own mistakes, or lessons learned after encountering and solving problems [Deakins, Freel, 1998;Young, Sexton, 1997]. Dalley and Hamilton (2000) underline the importance of experience: "It seems accepted that there are no shortcuts in the learning process, that surviving various 'trials by fire' is almost a rite of passage, and that there can never be any substitute for experience" [Dalley, Hamilton, 2000, p.…”