Toward a Geographic Understanding of the Sharing Economy

Thebault-Spieker, Jacob; Terveen, Loren; Hecht, Brent

doi:10.1145/3058499

Cited by 90 publications

(49 citation statements)

References 45 publications

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“…In the accessibility literature, design choices have repeatedly been shown to discriminate against disabled users [16]. Systemic technological biases against rural users and users of lower socioeconomic status have also been shown in the context of social media algorithms [7] and the sharing economy [13]. The consequences of biased design are particularly severe for vulnerable and marginalized populations.…”

Section: Discussionmentioning

confidence: 99%

Gender-Inclusive Design

Metaxa

Wang

Landay

et al. 2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

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We interact with dozens of web interfaces on a daily basis, making inclusive web design practices more important than ever. This paper investigates the impacts of web interface design on ambient belonging, or the sense of belonging to a community or culture. Our experiment deployed two content-identical webpages for an introductory computer science course, differing only in aesthetic features such that one was perceived as masculine while the other was gender-neutral. Our results confirm that young women exposed to the masculine page are negatively affected, reporting significantly less ambient belonging, interest in the course and in studying computer science broadly. They also experience significantly more concern about others' perception of their gender relative to young women exposed to the neutral page, while no similar effect is seen in young men. These results suggest that gender biases can be triggered by web design, highlighting the need for inclusive user interface design for the web.

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Section: Discussionmentioning

confidence: 99%

Gender-Inclusive Design

Metaxa

Wang

Landay

et al. 2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

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show abstract

“…Services such as Uber are also sites of racial discrimination against African-American passengers [13]; this is a barrier for low-income people since African Americans are more likely to have lower incomes than Whites in the US. Further, the real-time ridesharing service UberX was shown to have significantly shorter wait times (under 3 minutes) in dense, wealthy neighborhoods than in low-income areas (over 10 minutes) [64].…”

Section: Privatementioning

confidence: 97%

“…• Cost and Reliance upon credit cards [15,63] • Lack of reliable mobile Internet access and digital literacy skills [15] • Limited trust in strangers and in online payment methods • Racial discrimination, longer wait times [13,64] Car rental/Zipcar* A system enabling individuals to rent available vehicles from a company for short periods of time High costs of usage [62] Taxis*…”

Section: Privatementioning

confidence: 99%

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Getting There

Dillahunt

Veinot

2018

ACM Trans. Comput.-Hum. Interact.

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Advances in Information and Communication Technologies (ICTs) offer new opportunities for addressing transportation needs; however, past research suggests that opportunities are not equally shared by millions of low-income Americans. We draw from four empirical studies and two case studies to contribute descriptions of the 11 everyday transportation models currently used by residents of low-income and underserved communities to enhance their access to health-enhancing resources. These models fell into personal, private, public, and interpersonal categories. We contribute insights regarding the following barriers and facilitators associated with these models: (1) affordability; (2) individual capabilities; (3) interpersonal trust, care and/or reciprocity; (4) trust in technology; (5) service availability/eligibility; (6) spatial and temporal matches; (7) match between transportation mode and physical needs; (8) service reliability and quality; and (9) infrastructure access. To address these barriers and build on these facilitators, we contribute six supportive policy and design principles. Operationalizing these principles, we propose four new ICT-enhanced models: (1) smart jitneys; (2) generalized, favor-based models; (3) expanded resource pooling; and (4) transportation clubs. The focus of these models on socio-technical integration with current capabilities and resources holds promise for enhancing access to jobs, food, and health care for residents of low-income communities.

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“…Most of the personal service cases were intermediated by a third party. For example, Taskrabbit provides an online platform for matching errand requests (e.g., moving, furniture assembly, yard work, home repair and cleaning) and available laborers (Ravenelle 2017;Schor 2017;Thebault-Spieker et al 2017). Another example is Timebank through which people do others' chores and earn 'hours' as an exchange unit (Laamanen et al 2015;Luckner et al 2015).…”

Section: What and How Are We Sharing?mentioning

confidence: 99%

What and how are we sharing? A systematic review of the sharing paradigm and practices

2018

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Sharing of resources, goods, services, experiences and knowledge is one of the fundamental practices that has been widely embedded in human nature. With the advance of information and communication technology, the realm of sharing has expanded drastically, which has led to the evolution of the 'sharing paradigm'. In spite of the increasing attention on the new sharing phenomenon and its potential contribution to a sustainable and resilient society, there is a lack of comprehensive understanding of varied sharing practices in the context of sustainability and resilience. This study maps out the academic landscape of sharing studies and examines what and how we share by a systematic literature review. Based on the review of 297 peer-reviewed papers, we explore the features of varied sharing practices identified in academia. We also discuss research gaps in sharing paradigm studies and the potential contribution of sharing to building sustainable and resilient societies. Our results show regional and sectoral imbalances in the sharing studies. The findings also illustrate that sharing of manufactured goods and accommodations, and access-based sharing with monetary compensation via intermediaries such as online platforms are predominant. Our evaluation provides a bird's-eye view of existing sharing studies and practices, enabling the discovery of new opportunities for sustainable and resilient societies.

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Toward a Geographic Understanding of the Sharing Economy

Cited by 90 publications

References 45 publications

Gender-Inclusive Design

Gender-Inclusive Design

Getting There

What and how are we sharing? A systematic review of the sharing paradigm and practices

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