“…These systems connect different actors, such as retailers, distributors, logistics service providers, product or service companies, and end-users [36]. They are also applied to monitor flows of goods, detect changes in scheduling or delays in shipment [37,38], track containers within the terminals and international transportation, and supervise the discharge of custom brokers [39]. Unlike non-cloud-based platforms, the cloud-based ones provide full visibility of on-site scheduling, the possibility to outsource bookings, more standardized and easy-to-measure processes.…”