2008
DOI: 10.1145/1416950.1416956
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Toward automatic facet analysis and need negotiation

Abstract: This work explores the hypothesis that interactions between a trained human search intermediary and an information seeker can inform the design of interactive IR systems. We discuss results from a controlled Wizard-of-Oz case study, set in the context of the TREC 2005 HARD track evaluation, in which a trained intermediary executed an integrated search and interaction strategy based on conceptual facet analysis and informed by need negotiation techniques common in reference interviews. Having a human "in the lo… Show more

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Cited by 4 publications
(3 citation statements)
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“…Additionally, citation searches within these articles provided an additional 45 references [16, 22, 25–27, 30–34, 37, 63–102]. These 74 articles served as the basis for the development of the search query.…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…Additionally, citation searches within these articles provided an additional 45 references [16, 22, 25–27, 30–34, 37, 63–102]. These 74 articles served as the basis for the development of the search query.…”
Section: Methodsmentioning
confidence: 99%
“…When users are aware of the reference interview’s purpose, they are willing to provide additional information on objective and intent. In a related study, Lin et al analyzed need negotiations and extracted a taxonomy of clarification questions that fit within a set of six classes [102]. The taxonomy applied in the context of EHR data interrogation is illustrated in Table 3, with example clarification questions.…”
Section: Channelmentioning
confidence: 99%
“…More recently, from a system perspective, researchers have presented a case study that specifically used the systematic feedback of a trained intermediary for enhancing search results in an IR user experiment (Lin, Wu, & Abels, 2008). The results suggest that mediated searching can significantly improve search results, with appropriate question clarification strategies and restricted interactions made available to the intermediary.…”
Section: Related Workmentioning
confidence: 99%