Toward Developing Human Resource Management Systems for Knowledge-Intensive Teamwork

Jackson, Susan E.; Chuang, Chih Hsun; Harden, Erika; Jiang, Yuan

doi:10.1016/s0742-7301(06)25002-3

Cited by 202 publications

(169 citation statements)

References 62 publications

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“…These methodologies obviate the analysis of individual differences in background domain knowledge as a source of variation in analogy retrieval and application. In contrast, the knowledge-sharing literature embraces such individual differences in the background domain knowledge of members of heterogeneous teams so as to examine how this source of variation translates into outcomes associated with team performance such as creativity and innovation (e.g., Cummings, 2004;Jackson et al, 2006;Jehn et al, 1999;Pulakos et al, 2003;Wang & Noe, 2010). However, the knowledge-sharing methodology fails to establish directly the -21 -role of analogizing in fueling innovation, despite assuming that analogy is likely to be a key element of the creative potential of such heterogeneous teams (e.g., Nonaka, 1991Nonaka, , 1994.…”

Section: Discussionmentioning

confidence: 99%

Creative analogy use in a heterogeneous design team: The pervasive role of background domain knowledge

Christensen

Ball

2016

Design Studies

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Abstract-2 -We integrated two research traditions -one focusing on analogical reasoning, the other on knowledge sharing -with the aim of examining how designers' unique knowledge backgrounds can fuel analogy-based creativity. The present dataset afforded a unique opportunity to pursue this aim since the design dialogue derived from team members with highly disparate educational backgrounds. Our analyses revealed that analogies that matched (versus mismatched) educational backgrounds were generated and revisited more frequently, presumably because they were more accessible. Matching analogies were also associated with increased epistemic uncertainty, perhaps because domain experts appreciate the challenge of mapping such analogies between domains. Our findings support claims from the knowledge-sharing literature for a direct route from knowledge diversity through analogical reasoning to novel idea production. KeywordsDesign cognition, analogical reasoning, creative design, collaborative design, conceptual designThe design process typically involves designers drawing on personal experiences relating to their past design work as well as on knowledge of other design projects or products (e.g., Ball, Lambell, Reed, & Reid, 2001;Cross, 2006). Such prior experience and knowledge then serves to inform a solution for the current design problem, shaping both its initial development and its subsequent refinement. Indeed, the very notion of 'design-by-analogy' (e.g., Helms, Vattam, & Goel, 2009;Moreno et al., 2014) points specifically to the frequent capacity for designers to transfer solution structures or elements from a known source domain to a target design problem.In studying such design-by-analogy, researchers have often tended -perhaps inadvertently -to control out individual variation in the background domain knowledge of the designers being analysed, instead focusing on homogeneous participants with very similar backgrounds in terms of their design education, training and company-based experiences, for example, in domains such as industrial product design (e.g., Ball, Ormerod, & Morley, 2004), electronic engineering design (e.g., Jagodzinski, Reid, Culverhouse, Parsons, & Phillips, 2000) or the design of medical plastics (e.g., Christensen & Schunn, 2007). In the extreme case of numerous laboratory experiments that have investigated design-by-analogy the source analogies are presented directly to individual participants in the form of one or more initial examples for perusal (e.g., Casakin, 2004;Casakin & Goldschmidt, 1999;Goldschmidt, 1995). In this way very tight constraints are placed on the experimental setting so that the researcher can assess the specific role that such source materials have on the design process and the resulting design products. These latter kinds of laboratory studies are actually rather paradoxical, since although it is assumed that analogy sources in real-world design practice are frequently drawn from a designer's own background knowledge and experience, the examination of analogy use i...

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Section: Discussionmentioning

confidence: 99%

Creative analogy use in a heterogeneous design team: The pervasive role of background domain knowledge

Christensen

Ball

2016

Design Studies

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“…It helps to facilitate the access and use of knowledge in any organizations. It is a means by which, organizational member can contribute to knowledge application, innovation, and ultimately the competitive advantage of the organization (Jackson, 2006). Knowledge sharing is becoming increasingly a vital source of growth in any organization whose goal is to achieve high production and contribute meaningfully to the national development.…”

Section: Influence Of Demographic Factors On Knowledge Sharing Among mentioning

confidence: 99%

Influence of demographic factors on knowledge sharing among researchers in selected research institutes in Ibadan, Nigeria

Lawal¹,

Oriogu²,

Ogbuiyi³

2017

Information Impact: Journal of Information and Knowledge Management

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Knowledge sharing is an effective means to provide information for organizational growth. The study investigated the influence of demographic factors on knowledge sharing among researchers in selected research institutes in Oyo state, Nigeria. The study adopted survey research method. Total enumeration technique was used to cover all the 440 researchers in the four selected research institutes in Ibadan, Oyo State in Nigeria. Five (5) research questions guided the study and three hypotheses were tested at 0.05 level of significance. Data were analysed using descriptive statistics. The findings of the study reveals that, there were significant relationship between knowledge sharing and gender (r=0.1; p<0.5) and rank of researcher (r=0.1; p<0.5). Knowledge sharing correlated with each of researcher demographic factors: age, gender, marital status, religion, and educational level. The study recommends that necessary encouragement by institutions should be given to the researchers to improve their knowledge sharing behavior. In addition, adequate training and re-training should be provided as well as stable Internet connectivity.

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“…A noblame culture and open communications are considered important components of positive interpersonal relationships and quality communication, which are important components of teamwork quality [5]. Therefore, problem solving is an effective interpersonal skill for effective teamwork [37], [38].…”

Section: Problem Solving Communicationmentioning

confidence: 99%

Relational Coordination as an Indicator of Teamwork Quality: Potential Application to the Success of e-Learning at Universities

Heredero

Haider

Martínez³

2015

Int. J. Emerg. Technol. Learn.

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Abstract-Teamwork has emerged as a contemporary management technique; so much so that the failure to adopt teamwork strategies is often considered an important cause of failure when attempting to implement changes within organizations. Studying teamwork in relation to the implementation of organizational routines to improve results in online Educational Systems is important because many proposals for improving e-learning systems cannot be effectively implemented without collaborative teamwork. In this work, the relational coordination model is applied to measure teamwork to a representative sample of lecturers and students that teach on e-learning-based systems in Spain and the results are presented. Given the importance of interaction among educational professionals, the model of relational coordination is well positioned to address the quality of teamwork in university contexts. However, to these researchers' knowledge, this is the first research to apply the relational coordination model in the context of organizational routines implemented in e-learning processes.

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Toward Developing Human Resource Management Systems for Knowledge-Intensive Teamwork

Cited by 202 publications

References 62 publications

Creative analogy use in a heterogeneous design team: The pervasive role of background domain knowledge

Creative analogy use in a heterogeneous design team: The pervasive role of background domain knowledge

Influence of demographic factors on knowledge sharing among researchers in selected research institutes in Ibadan, Nigeria

Relational Coordination as an Indicator of Teamwork Quality: Potential Application to the Success of e-Learning at Universities

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