Toward Valuation in Social Work and Social Services

Cnaan, Ram A.; Kang, Chul Hee

doi:10.1177/1049731510387306

Cited by 7 publications

(4 citation statements)

References 43 publications

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“…Many economic measures are used in evaluating the performance of the non-profit organization like Cost-Benefit Analysis (CBA), Outcome Rating Scale (ORS), Single Outcome Agreements (SOAs), Social Audit, Social Accounting and Audit (SAA), and Social Return on Investment (SROI). Economic measures are used also in the determination of the replacement cost, opportunity cost, choosing between alternatives, contingent valuation, choice experiment, and revealed preference (Cnaan and Kang, 2010).…”

Section: Economic and Financial Efficiency Perspectivementioning

confidence: 99%

Evaluating the Performance of Non-profit Organizations using Trend Analysis: The Future Impacts of the Present Performance

Yehia¹

2025

المجلة العربیة للإدارة

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This paper tries to introduce a new methodology for evaluating the performance of non-profit organizations depending on comparing the actual results of the performance not only with the target results, but also with the performance results of similar organizations, and by the previous results of the organization. Furthermore, the suggested methodology will use the trend analysis as a statistical tool in identifying the direction of the performance results, and how far the direction of the current performance results is correspondent with the target performance results. Using the trend analysis may help also the decision-makers to expect the impacts of the present performance in the future performance, and take appropriate decisions according to this expectation.

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Section: Economic and Financial Efficiency Perspectivementioning

confidence: 99%

Evaluating the Performance of Non-profit Organizations using Trend Analysis: The Future Impacts of the Present Performance

Yehia¹

2025

المجلة العربیة للإدارة

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“…Social Return on Investment models seek to value services and products that the wider market normally would not price, things like: happiness, well-being, rehabilitation, responsible parenting, and neighbourhood pride. SROIs can also be used to estimate the costs of specific social problems and the quantitative impact of non-profit organizations relative to their financial and human resource investments (Glisson, 2000; Schorr, 1997; Cnaan and Kang, 2011). It follows that the more complex the phenomenon being valued, the more difficult the valuation.…”

Section: Valuation In Congregationsmentioning

confidence: 99%

Dollars and $ense: Uncovering the Socio-Economic Benefit of Religious Congregations in Canada

Daly

2020

Studies in Religion/Sciences Religieuses

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Since the earliest days of religious worship, houses of worship have stood as symbols of meaning and value. In Canada, the social, spiritual and communal value of local worshipping congregations has long been accepted. Despite this widespread qualitative acknowledgement, few studies have considered the economic impact that these congregations provide directly to their surrounding communities. Drawing on recent research in the United States, this article offers the first quantitative national estimate of the socio-economic value of these religious congregations to Canadian society. This study offers insight into the socio-economic benefit, or “Halo Effect”, that Canadian congregations and places of worship have on their surrounding communities. The article offers two estimates, ranging in economic scope from the basic impact of congregational spending, to a more generous figure resulting from the application of Social Return on Investment (SROI) models.

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“…Approaches include: cost-benefit analysis (CBA); outcome rating scale (ORS); single outcome agreements (SOAs); social audit; social accounting and audit (SAA); and social return on investment (SROI) (Brooks Jr, 1980;Gao & Zhang, 2006;Gibbon & Dey, 2011;Gray et al, 1997;Medawar, 1976;Miller et al, 2003;Natale & Ford, 1994;NZIER, 2012;Owen et al, 2000;Zadek, 1993). In addition, single measure valuation techniques also include replacement cost, opportunity cost and numerous stated preference techniques (for example, contingent valuation, choice experiment, and revealed preference methods) (Cnaan and Kang, 2010). These techniques assume there is a market for a TSO's activities and that 'customers' are present to value these activities.…”

Section: Economic/financial Efficiency Approachesmentioning

confidence: 99%

“…Yet these quantitative measures are controversial due to the need to monetise outputs and outcomes that may not be traded in a marketplace; measures are QRAM 10,3/4 also often infeasible. One problem cited is the cost in terms of data collection and analysis; many TSOs lack this specific expertise and must employ consultants to assist (Cnaan and Kang, 2010). A further challenge is the difficulty with attributing performance to a specific TSO.…”

Section: Challenges and Drawbacksmentioning

confidence: 99%

Measuring performance in the third sector

Cordery

Sinclair

2013

Qualitative Research in Accounting &Amp; Management

102

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Purpose-This paper sets the scene for this special issue by synthesising the vast array of literature on performance measurement to examine what constitutes performance measurement, and why it is important for the Third Sector. It also analyses key issues of performance measurement and introduces the papers that comprise this special issue of Qualitative Research in Accounting and Management. Design/methodology/approach-This paper takes the form of a literature review. The authors draw on extensive research on performance measurement from a diverse range of disciplines to identify and explore key definitions, opportunities and challenges with performance measurement in the Third Sector. Findings-Economic/Financial efficiency approaches, Programme Theories, Strategic and Participatory Approaches all present opportunities and challenges when measuring performance in the Third Sector. The papers in this Special Issue demonstrate the manner in which different organisations have dealt with these. Research implications-This special issue of Qualitative Research in Accounting and Management aims to stimulate qualitative research into performance measurement frameworks within the Third Sector both inside organizations and to their external stakeholders (supporters, clients and the general public). Practical implications-Those charged with governance and management in Third Sector Organisations (TSOs) will seek to use appropriate approaches to measuring and managing performance in order to learn and to discharge accountability. The different aspects of performance measurement will also be of interest to funders, donors, and those who seek accountability from TSOs. Originality/value-The categorisations of methods and approaches to performance measurement should guide researchers and practitioners alike. A future research programme is also derived.

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Toward Valuation in Social Work and Social Services

Cited by 7 publications

References 43 publications

Evaluating the Performance of Non-profit Organizations using Trend Analysis: The Future Impacts of the Present Performance

Evaluating the Performance of Non-profit Organizations using Trend Analysis: The Future Impacts of the Present Performance

Dollars and $ense: Uncovering the Socio-Economic Benefit of Religious Congregations in Canada

Measuring performance in the third sector

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