Proceedings of the 19th Annual SIGdial Meeting on Discourse and Dialogue 2018
DOI: 10.18653/v1/w18-5036
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Toward zero-shot Entity Recognition in Task-oriented Conversational Agents

Abstract: We present a domain portable zero-shot learning approach for entity recognition in task-oriented conversational agents, which does not assume any annotated sentences at training time. Rather, we derive a neural model of the entity names based only on available gazetteers, and then apply the model to recognize new entities in the context of user utterances. In order to evaluate our working hypothesis we focus on nominal entities that are largely used in ecommerce to name products. Through a set of experiments i… Show more

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Cited by 22 publications
(19 citation statements)
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“…Zhang et al (2017) reduced the search space of semantic parsers by using coarse macro grammars. Different from the previous work, we apply the idea of coarse-to-fine into cross-domain slot filling to handle unseen slot types by separating the slot filling task into two steps (Zhai et al, 2017;Guerini et al, 2018).…”
Section: Related Workmentioning
confidence: 99%
“…Zhang et al (2017) reduced the search space of semantic parsers by using coarse macro grammars. Different from the previous work, we apply the idea of coarse-to-fine into cross-domain slot filling to handle unseen slot types by separating the slot filling task into two steps (Zhai et al, 2017;Guerini et al, 2018).…”
Section: Related Workmentioning
confidence: 99%
“…Jointly modeling multiple slots for the task is an interesting future direction. Another possible direction is to incorporate zero-shot entity recognition (Guerini et al, 2018), thereby eliminating the need for example values during inference.…”
Section: Discussionmentioning
confidence: 99%
“…Although deep learning shows promising NER performance (particularly in place extraction), the in-availability of sufficient annotated data is very limiting, especially for novel and evolving events. To mitigate the challenge, Guerini et al (2018) proposed a domain portable zero-shot learning approach for entity recognition, which does not assume any annotated sentences at training time. More specifically, they trained a 3-layer Bi-LSTM model based only on available gazetteers and synthesized examples.…”
Section: Related Workmentioning
confidence: 99%
“…The third approach is statistical learning (Finkel, Grenager, and Manning 2005;Kumar and Singh 2019), tagging the place names mainly according to the contextual features of the place names, such as Stanza (Qi et al 2020) and Neu-roTPR (Wang, Hu, and Joseph 2020). However, they require a considerable amount of annotated sentences which makes those approaches ineffective in most practical situations (Guerini et al 2018). Moreover, according to the experimental results, intrinsic features of place names are more important than contextual features in detecting the place names from microblogs due to the weak contextual cures in microblogs caused by dramatic variation of the writing styles and numerous grammar errors in microblogs (Ritter et al 2011).…”
Section: Introductionmentioning
confidence: 99%