Towards a balanced E-Participation Index: Integrating government and society perspectives

Pirannejad, Ali; Janssen, Marijn; Rezaei, Jafar

doi:10.1016/j.giq.2019.101404

Cited by 54 publications

(20 citation statements)

References 134 publications

(131 reference statements)

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“…Hence, in Pakistan it is necessary to integrate all related government and private departments for providing transaction services stage. Secondly, most of the models end at integration stage but due to the concept of public value creation, citizens are now the part of e-gov services (Ju et al, 2019;Pirannejad et al, 2019;United Nations, 2019;Zhou et al, 2019). So, the introduction of a public participation stage where citizens are allowed to have public participation and engagement into the government policy formation is significant.…”

Section: Findings and Discussionmentioning

confidence: 99%

Synthesizing e-government maturity model: a public value paradigm towards digital Pakistan

Chohan

et al. 2020

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Purpose This study aims to fulfill the research gap by suggesting an appropriate and adaptable e-government (e-gov) maturity model for Pakistan not just in the abstract pattern relatively but also in a practical solution assured by the industry experts. Design/methodology/approach The qualitative research approach using key informants from the public sector domain; furthermore, e-gov performance artifacts were verified by the citizens through the process of focus group interviews. Findings The major finding of the study is the development of e-gov maturity model with implementations artifacts in proposed stages as follows: availability, interaction, integration, transactions and public participation. Research limitations/implications This study contributes a qualitative meta-synthesis in the field of e-gov maturity models and could support researchers who are in a quest of knowledge and references to develop new maturity models for their specific countries by providing them with useful resources for further investigation and study. Practical implications This maturity model will strengthen the argument that the e-gov services are necessary for the acceptance behaviour of the citizens and the prosperous public administration by the Government in Pakistan. This research strengthens the science-policy interface that has prevented governments from delivering changes on the ground to the public, and it will also identify diversified opportunities for the e-gov sector that can reverse the lack of investment in this domain. Social implications The study intends to provide directions to policymakers for the development of e-gov services for the citizens. Additionally, the public value of e-gov can be better understood in the form of citizens’ expectations from the government and this model will integrate public participation in the development of e-gov service. Originality/value The public value of e-gov can be better understood in the form citizens’ expectations from the government through this maturity model, furthermore, it can be recommended that the government can improve the relationship between the citizens and the state through the use of information and communication technologies which will strengthen the democratic process in Pakistan.

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Section: Findings and Discussionmentioning

confidence: 99%

Synthesizing e-government maturity model: a public value paradigm towards digital Pakistan

Chohan

et al. 2020

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“…Because of this, the use of DLTs is a clear opportunity to develop new e-Participation models, with new tools and a new approach. These considerations are all included in the e-Participation Index study in order to integrate the governmental and social perspectives [54] in this kind of e-Democracy process.…”

Section: E-participation Systems: Technological Background and Relatementioning

confidence: 99%

A neural blockchain for a tokenizable e-Participation model

2021

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Highlights • A tokenizable e-Participation model will develop new local engagement. • Using a "democratic token" will help governments to overcome the governance deficit. • Building a BaaS neural network within a cloud framework is a scalable and sustainable solution. • A Neural Distributed Ledger (NDL) is a step beyond developing a 3D blockchain system. • A dApp called VoteKeeper uses Smart Contracts as a block producer in a virtual token. Abstract Currently, Distributed Ledger Technologies (DLTs) and, especially, Blockchain technology represent a great opportunity for public institutions to improve citizen participation and foster democratic innovation. These technologies facilitate the simplification of processes and provide secure management of recorded data, guaranteeing the transmission and public transparency of information. Based on the combination of a Blockchain as a Service (BaaS) platform and G-Cloud solutions, our proposal consists of the design of an e-Participation model that uses a tokenizable system of the actions and processes undertaken by citizens in participatory processes providing incentives to promote greater participation in public affairs. In order to develop a sustainable, scalable and resilient e-Participation system, a new blockchain concept, which organizes the blocks as a neural system, is combined with the implementation of a virtual token to reward participants. Furthermore, this virtual token is deployed through a smart contract that the block itself produces, containing information about the transaction and all the documents involved in the process. Finally, our Neural Distributed Ledger (NDL) framework facilitates the interconnection of blockchain networks in a transparent, certified, secure, auditable, scalable and traceable way.

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“…Some argue that political rights and civil liberties should be viewed as the most important criteria with which to evaluate e-participation initiatives. (Pirannejad et al 2019) For a discussion on e-Participation, see Zimmermann (2016).…”

Section: Template For Contributions To the Encyclopedia Of The Un Sustainable Development Goalsmentioning

confidence: 99%

Transparent Governments, Social Innovation, and Their Role in Achieving the SDGs

Soeiro

2020

Encyclopedia of the UN Sustainable Development Goals

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Towards a balanced E-Participation Index: Integrating government and society perspectives

Cited by 54 publications

References 134 publications

Synthesizing e-government maturity model: a public value paradigm towards digital Pakistan

Synthesizing e-government maturity model: a public value paradigm towards digital Pakistan

A neural blockchain for a tokenizable e-Participation model

Transparent Governments, Social Innovation, and Their Role in Achieving the SDGs

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