Towards a business-IT aligned maturity model for collaborative networked organizations

Abstract

Aligning business and IT in networked organizations is a complex endeavor because in such settings, business-IT alignment is driven by economic processes instead of by centralized decision-making processes. In order to facilitate managing business-IT alignment in networked organizations, we need a maturity model that allows collaborating organizations to assess the current state of alignment and take appropriate action to improve it where needed. In this paper we propose the first version of such a model, which we derive from various alignment models and theories.

Converging on business-it alignment best practices: Lessons learned from a dutch cross-governmental partnership

“…Because of space constraints, we do not define each of these process areas in this paper. For a detailed definition of these process areas, please refer to our previous work (Santana Tapia et al, 2008b). The case study presented in this paper has been useful to identify such process areas in a real-life CNO.…”

“…These dimensions represent the maturity levels and the domains to which these levels apply. The ICoNOs MM has five levels of maturity: level 1 incomplete, level 2 isolated, level 3 standardized, level 4 quantitatively managed, and level 5 optimized; and includes four domains: partnering structure, IS architecture, process architecture and coordination (Santana Tapia et al, 2008b). The cells of the ICoNOs MM contain B-ITa process areas.…”

Assessing business-IT alignment in networked organizations

“…Previous versions of this MM development process have been published in the proceedings of the 1st International Conference on Research Challenges on Information Science [271] and the International Workshop on Enterprise Interoperability [275]. In the following, we first introduce the development process (Section 4.2.1) before presenting the comparative analysis of the models in Section 4.2.2.…”

“…Case study [277] CT3 MM development process design [271,275] CT4 B-ITa best practices Case study [268] …”

“…Preliminary versions of Section 7.3 and Section 7.4 have been published in the proceedings of the International Workshop on Enterprise Interoperability [275], the 15th International Conference on Concurrent Enterprising [268] and as a Centre for Telematics and Information Technology Technical Report [277], respectively.…”