Towards a business process-oriented approach to enterprise content management: the ECM-blueprinting framework

Abstract

In today's digital information age, companies are struggling with an immense overload of mainly unstructured data. Reducing search times, fulfilling compliance requirements and maintaining information quality represent only three of the challenges that organisations from all industry sectors are faced with. Enterprise content management (ECM) has emerged as a promising approach addressing these challenges. Yet, there are still numerous obstacles to the implementation of ECM technologies, particularly fostered by the fact that the key challenges of ECM adaptation processes are rather organisational than technological. In the present article we claim that the consideration of an organisation's business process structure is particularly crucial for ECM success. In response to this, we introduce a process-oriented conceptual framework that systematises the key steps of an ECM adoption. The paper suggests that ECM and business process management are two strongly related fields of research. This article is an extension and revision of ideas originally presented at the 16th european conference on information systems (ECIS 2008) in Galway, Ireland (vom Brocke et al. 2008).

A Social Content Management Model based on the DART Model

“…Based on previous studies, the implementation of ECM enables organizations to enhance information sharing, collaboration and productivity (Alalwan and Weistroffer, 2012;Smith and McKeen, 2003;vom Brocke et al, 2011). As such, the content obtained is more transparent, improve knowledge management in the organization, increasing the ability of communication and interaction as well as reduces the geographical divide.…”

“…Content is obtained from various sources such as structured and digital content, which, if well managed, could assist organizations in making decisions and help to innovate services. Organizations face the challenges in managing digital content since 80% of the content in the organizations are from unstructured digital content such as emails, documents, slide presentations and word files (De Kraker et al, 2013;Herbst and vom Brocke, 2013;O'Callaghan and Smits, 2005;vom Brocke et al, 2011). A study showed that the rate of unstructured content is increasing yearly (Alalwan and Weistroffer, 2013).…”

Wideband fractal microstrip antenna for wireless application

“…It is hypothesized that, in addition to the use of a roadmap, Business Process Modeling / Management (BPM) may bring the necessary strategic focus into the effort (e.g. see [9]). …”

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“…The 'Strategy formulation' processed may be utilized for the new decision to set up new businesses, funds distribution policy, whether a particular company needs to expand and exact time to entry into the international markets, etc [8]. It contains the power of execution for the essential managerial process towards the company growth [9]. Strategic leadership mostly influenced by responsible persons capable of taking decision voluntarily to make decisions precisely for the steady growth and prosperity of the target organizations for longterm achievements by maintaining long-term financial stability and improvement [10].…”