Towards a conceptual framework for provider information behaviour

Davies, Richmond; Williams, Dorothy

doi:10.1108/jd-01-2012-0001

Cited by 8 publications

(7 citation statements)

References 96 publications

(139 reference statements)

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“…Information seeking is the process of attempting to acquire information from human and technological contexts using a specific database or information network [24]. Williamson and Asla [25] indicated that not all information seekers are alike and that they may vary according to various factors, including their gender, physical ability, and age.…”

Section: Information-seeking Processmentioning

confidence: 99%

Can search result summaries enhance the web search efficiency and experiences of the visually impaired users?

Aqle

Al-Thani

Jaoua

2020

Univ Access Inf Soc

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There are limited studies that are addressing the challenges of visually impaired (VI) users when viewing search results on a search engine interface by using a screen reader. This study investigates the effect of providing an overview of search results to VI users. We present a novel interactive search engine interface called InteractSE to support VI users during the results exploration stage in order to improve their interactive experience and web search efficiency. An overview of the search results is generated using an unsupervised machine learning approach to present the discovered concepts via a formal concept analysis that is domain-independent. These concepts are arranged in a multi-level tree following a hierarchical order and covering all retrieved documents that share maximal features. The InteractSE interface was evaluated by 16 legally blind users and compared with the Google search engine interface for complex search tasks. The evaluation results were obtained based on both quantitative (as task completion time) and qualitative (as participants’ feedback) measures. These results are promising and indicate that InteractSE enhances the search efficiency and consequently advances user experience. Our observations and analysis of the user interactions and feedback yielded design suggestions to support VI users when exploring and interacting with search results.

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Section: Information-seeking Processmentioning

confidence: 99%

Can search result summaries enhance the web search efficiency and experiences of the visually impaired users?

Aqle

Al-Thani

Jaoua

2020

Univ Access Inf Soc

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“…It would appear that, similarly to IL itself, there are issues surrounding the terminology used to describe frameworks. Davies and Williams (2013) developed a conceptual framework as a way of linking literature and research questions, and to inform research design. The resulting framework allowed for information providers to map individual and organizational information behaviour and aided in supporting understanding of internal information environments.…”

Section: Resultsmentioning

confidence: 99%

Seven pillars and five minds: small business workplace information literacy

Lockerbie

Williams

2019

Self Cite

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Purpose The purpose of this paper is to develop and test a theoretical framework for understanding information literacy (IL) within the context of a small business workplace environment. The theoretical framework developed related IL competencies to competencies for success as described by the psychologist Howard Gardner in his book “Five Minds for the Future”. Design/methodology/approach A theoretical framework was developed using the CILIP Seven Pillars for IL and Howard Gardner’s Five Minds theory. Indicative connections between the Seven Pillars and Five Minds were identified by the researchers. The framework was tested through analysis of transcripts from qualitative interviews conducted with four small business owners. Findings Connections were found between the Seven Pillars and the Five Minds; some which had been projected by the researchers and others which had not. The theoretical framework aided description of and understanding of IL within small business workplace environments. Research limitations/implications A small sample size limits the generalizability of the findings, and further testing of the framework is required. The findings do, however, suggest that the context in which IL manifests remains significant and should be further examined in wider and divergent contexts. Originality/value Using theory from psychology paired with a well-known theory of IL to develop a new theoretical framework is novel. The framework developed offers a new way of understanding the role of IL within the context of small business workplaces.

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“…Lack of proper information acquisition strategies at this phase leads to the failure of competitive intelligence. Information acquisition behavior is a type of information behavior and refers to information activities associated with getting information in response to an information need (Davies and Williams, 2013). The acquisition of information to meet information needs goes far beyond more information seeking, which is commonly used in the literature of LIS (Ikoja-Odongo and Ocholla, 2004).…”

Section: Literature Reviewmentioning

confidence: 99%

“…The acquisition of information to meet information needs goes far beyond more information seeking, which is commonly used in the literature of LIS (Ikoja-Odongo and Ocholla, 2004). It includes information-seeking behavior, information finding behavior and information retrieval behavior (Davies and Williams, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

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Identifying the information behavior in competitive intelligence process: a paradigm model for medical sciences universities

Oraee

2022

AJIM

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PurposeThe purpose of this paper is to identify and design a paradigm model for universities' information acquisition behavior in competitive intelligence process.Design/methodology/approachThe sampling has been conducted in two stages. First, purposive sampling has been done among Iranian universities of medical sciences. Second, 20 university staff members were selected using the snowball method. The research was conducted through semi-structured interviews.FindingsThe purpose of acquiring information in competitive intelligence process is to meet organizational and individual information needs in active and passive ways. The characteristics of information acquisition and how to acquire it are varied. Enablers include the information sources, individual, organizational characteristics and environmental pressures. Barriers are individual, organizational, environmental factors. The consequences of information acquisition are success, failure and partial success. Accordingly, a paradigm model of information behavior has been designed.Originality/valueThis is the first study to identify information behavior of universities in competitive intelligence process. In addition to why and how to acquire information, this study also looks at facilitators and barriers factors.

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Towards a conceptual framework for provider information behaviour

Cited by 8 publications

References 96 publications

Can search result summaries enhance the web search efficiency and experiences of the visually impaired users?

Can search result summaries enhance the web search efficiency and experiences of the visually impaired users?

Seven pillars and five minds: small business workplace information literacy

Identifying the information behavior in competitive intelligence process: a paradigm model for medical sciences universities

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