2018
DOI: 10.1007/978-3-319-91186-1_8
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Towards a Conceptual Model of Intelligent Information System for Smart Tourism Destinations

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Cited by 12 publications
(10 citation statements)
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“…There is also a need for a conceptualisation of a technological platform on which information relating to tourism activities could be exchanged instantly and which will dynamically interconnect destination stakeholders (Buhalis & Amaranggana, 2015). The added value of such an intelligent information system for the smart tourism destinations is in the provision of useful information on behaviour, movement, timetable, and visitation of tourist attractions, real-time processing of all collected data and offering a platform for open data exchange and decision making (Gajdošík, 2019).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…There is also a need for a conceptualisation of a technological platform on which information relating to tourism activities could be exchanged instantly and which will dynamically interconnect destination stakeholders (Buhalis & Amaranggana, 2015). The added value of such an intelligent information system for the smart tourism destinations is in the provision of useful information on behaviour, movement, timetable, and visitation of tourist attractions, real-time processing of all collected data and offering a platform for open data exchange and decision making (Gajdošík, 2019).…”
Section: Discussionmentioning
confidence: 99%
“…Based on the available data, the smart tourism initiative helps DMOs, local government, and tourism businesses to make real time decisions and adapt very fast to changing environment. The data sharing in a tourism destination requires intelligent information system that interconnects all the stakeholders in a destination, integrate data from different sources, and allows dynamic sharing and real-time decision making (Buhalis & Amaranggana, 2015;Gajdošík, 2019). The idea of smart tourism destination is derived from the concept of smart city, where smartness is incorporated in mobility, living, people, governance, economy, and environment (Giffinger et al, 2007).…”
Section: Smart Tourism Ecosystemmentioning
confidence: 99%
“…A large number of studies have delved into how travelers revert to technologies such as smartphones, social networks, Big Data, IoT, and websites to improve travel satisfaction (Cimbaljević et al, 2019; Huang et al, 2017). A significant challenge facing the tourism sector is how to use these data to detect tourist preferences (Figueredo et al, 2017; Gajdošík, 2019). Online social networks connect millions of tourists while they are traveling and offer them services such as information, tour guides, accommodations, and so on.…”
Section: Citation Mappingmentioning
confidence: 99%
“…More recently, the research stream revolving around smart tourism destinations and smart cities has underscored the importance of Big Data and analytics to effectively manage and market tourism destinations and to inform operations, services and innovation processes, at the destination level (e.g., Bakıcı et al, 2013;Batty, 2013;Becken et al, 2019;Gajdošík, 2019;Shao et al, 2017;Wise & Heidari, 2019;Xiang et al, 2015;Zeng et al, 2020). "Smart tourism" has been described as "a distinct step in the evolution of ICT in tourism in that the physical and governance dimensions of tourism are entering the digital playing field, new levels of intelligence are achieved in tourism systems" (Gretzel et al, 2015: 180) as the ways in which tourism experiences are created, consumed and shared are different.…”
Section: Big Data and Big Data Analytics For Destination Management And Innovation And Smart Tourism Destinationsmentioning
confidence: 99%