Towards a food safety culture improvement roadmap: diagnosis and gap analysis through a conceptual framework as the first steps

Spagnoli, Pauline; Jacxsens, Liesbeth; Vlerick, Peter

doi:10.1016/j.foodcont.2022.109398

Cited by 11 publications

(17 citation statements)

References 60 publications

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“…This emphasizes the significance of auditing not just the food safety management system but also the food safety culture, as it represents a crucial and integral component of an effective behavior-based food safety management system. Assessment is the first step to develop and improve food safety culture within the organization [ 36 ]. Moreover, to be successful, food safety must go beyond formal regulations to live within the culture of a company [ 63 ].…”

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

Food safety culture in food companies amid the Lebanese economic crisis and the Covid-19 pandemic

Nakat,

Tayoun,

Merhi

et al. 2023

Heliyon

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Section: Resultsmentioning

confidence: 99%

“…Recently, Zanin et al [ [33] , [34] , [35] ] worked on educational actions to improve the food safety culture. In addition, Spanioli et al [ 36 ] presented the overall food safety culture diagnosis and proposed the gap analysis methodology, as the first two steps in the food safety culture improvement roadmap.…”

Section: Introductionmentioning

confidence: 99%

Food safety culture in food companies amid the Lebanese economic crisis and the Covid-19 pandemic

Nakat,

Tayoun,

Merhi

et al. 2023

Heliyon

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“…Food safety culture is conceptualized by several researchers [3][4][5]. In this study, a specific FSC conceptual model [6] is followed, where food safety culture consists of three building blocks: the food safety management system (based on core control and assurance activities), the human-organizational, and the human-individual building block. Assessment reveals maturity of the prevailing food safety culture in a specific food processing organization.…”

Section: Introductionmentioning

confidence: 99%

“…Maturity of FSC, or maturity of the dimensions that build FSC, is positioned on a scale with five-point maturity scales [7] (with stage one to five, respectively, representing the stage of doubt, react to, know of, predict, and internalize) and three-point maturity scales [8] (with stage one to three, respectively, representing a reactive, active, and proactive level of maturity) being most common. When a specific FSC dimension has a low maturity score, this dimension can be considered a gap [6]. A mature food safety culture is expected to result in higher levels of (microbiological) food safety of the products produced by the company.…”

Section: Introductionmentioning

confidence: 99%

The Relationship between Food Safety Culture Maturity and Cost of Quality: An Empirical Pilot Study in the Food Industry

Spagnoli,

Defalchidu,

Vlerick

et al. 2024

Foods

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In the food industry, a mature food safety culture (FSC) is linked to better food safety performance. However, the relationship between FSC maturity and key economical performance indicators, such as cost allocation, remains unexplored. This research is the first pilot study to empirically explore the association between FSC maturity and cost of quality (CoQ). A CoQ survey was developed and pretested. CoQ data were collected through collaboration with company management. FSC maturity was assessed through a validated mixed-method assessment (diagnostic instrument, questionnaires, and interviews). A convenience sample of five food processing companies was assembled and subjected to FSC and CoQ assessment. Results revealed that monitoring CoQ is not yet standard practice in the food industry: three out of five companies were unable to specify all failure costs. For prevention and appraisal costs, results showed descriptively and statistically that when these costs are higher, FSC is more mature. Considering the theoretical context of the research (CoQ models and available literature), these results present the first empirical evidence to substantiate that FSC could replace product/service quality in CoQ models. Findings justify the push for a shift in perception, from considering FSC as a task on the list of resource demanding activities toward a narrative in which FSC contributes to financial health.

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“…Since then, nearly 50 publications devoted to measuring the culture of food safety have been written, and their extensive review is included in the work by Zanin et al (2021). Recent works include, for example, the articles by Spagnoli et al (2022) and Onojakpor et al (2022). Nevertheless, not much work is noticed on JC assessment, as the authors will write about in the next chapter of this publication.…”

Section: Introductionmentioning

confidence: 99%

Just Culture Maturity Assessment Tool and Its Application in Medium-Sized Food Company in Poland

Wiśniewska,

Czernyszewicz,

Koniuszy

2023

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Theoretical background: Ensuring food safety requires the development of an appropriate food safety culture, including its important subculture – just culture (JC). JC is a fair, proportional, and transparent way in which individuals are held accountable for errors. JC in the food sector is an element of food safety culture and is one in which all employees within a food company are encouraged to provide and feel comfortable providing food safety-related information. It is an atmosphere of trust in which food handlers are convinced they will be treated fairly based on their actions rather than the outcome of those actions, in the case of positive, as well as negative food safety. No approach for the food sector for measuring this phenomenon is seen in the literature. Purpose of the article: The article aims to present a proposal for a tool for assessing just culture in a food company and to discuss the results of empirical validation of this tool in a selected organization. Research methods: A literature review was conducted to identify tools for measuring JC in different industries. The primary research method was a case study, including a documentation analysis, based on the READ approach. The just culture maturity assessment tool (JCMAT) used by the company was statistically verified. To interpret the results, the so-called Enlighten 4C Food Safety Culture model was applied. Main findings: The JCMAT has proven to be a reliable tool for exploring JC maturity. A set of dimensions were proposed to constitute JC. The surveyed organization has reached the “awakening” maturity level. Socio-demographic characteristics did not have a major impact on respondents’ opinions about the JCMAT statements.

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Towards a food safety culture improvement roadmap: diagnosis and gap analysis through a conceptual framework as the first steps

Cited by 11 publications

References 60 publications

Food safety culture in food companies amid the Lebanese economic crisis and the Covid-19 pandemic

Food safety culture in food companies amid the Lebanese economic crisis and the Covid-19 pandemic

The Relationship between Food Safety Culture Maturity and Cost of Quality: An Empirical Pilot Study in the Food Industry

Just Culture Maturity Assessment Tool and Its Application in Medium-Sized Food Company in Poland

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