Towards a knowledge repository for collaborative design process: focus on conflict management

Yesilbas, Lilia Gzara; Lombard, Muriel

doi:10.1016/j.compind.2004.08.009

Cited by 30 publications

(14 citation statements)

References 4 publications

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“…The findings suggest that knowledge can flow both upstream and downstream permitting decisions to be made by all staff, irrespective of their hierarchical position. This is in line with the work of Gzara‐Yesilbas and Lombard (), who suggest that knowledge sharing leads to improvement in collaborative decision‐making. Further, Carmeli and Waldman, explained that leader expectations and supportive behaviours are significant in shaping a behavioural context in which employees share what they know through collaborative decision‐making.…”

Section: Discussionsupporting

confidence: 90%

The Relationship between Management Support and Knowledge Sharing: An Exploratory Study of Manufacturing Firms

Saifi

Dillon

McQueen

2016

Know. Process Mgmt.

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This research explores the relationship between management support and knowledge sharing. Qualitative data gathered through semi‐structured interviews was analysed using a Grounded Theory Methodology supported by nvivo qualitative data analysis software. The findings indicate that top and middle managers can play a significant role in supporting knowledge sharing. The primary roles that were found include the following: encouraging participation in decision‐making; provision of recognition; breaking down organizational and personal barriers; building up of teams; training, encouraging or assigning others to carry out training; encouragement of formal and informal communication; encouraging learning; putting knowledge into practice; and, encouraging movement of employees. The research findings have significant practical implications for managers, who can gain a deeper understanding of the knowledge sharing culture of their companies and a clearer picture of what kind of factors influence a company's culture. Practitioners managing knowledge sharing within an organization can use these findings to improve their organization's current practices and contribute to the development of its social structure, thus driving knowledge‐sharing effectiveness. This study extends previous research through the creation of a new, empirically‐founded model that clarifies the levels of decision‐making, the direction of decision‐making, and the direction and type of knowledge that flows between top and middle managers and frontline employees. In addition, a model of management support for knowledge sharing is proposed. Copyright © 2016 John Wiley & Sons, Ltd.

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Section: Discussionsupporting

confidence: 90%

The Relationship between Management Support and Knowledge Sharing: An Exploratory Study of Manufacturing Firms

Saifi

Dillon

McQueen

2016

Know. Process Mgmt.

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“…For instance TRIZ s contradictions, which are administrative, technical and ller, 1984). Other definitions so found in these references é & Velásquez, 2003;Klein, heli, 1991;Kumar & Gero, Ross, Fang, & Hipel, 2002;toukhine, 2002;Yesilbas & wever, a detailed systematic d identify conflicts is missing cluding EBD methodology. odology, a detailed algorithm introduced in this paper.…”

Section: Conflict Iden Algorithm Andmentioning

confidence: 96%

Conflict identification in conceptual design: Algorithm and case study

Gutierrez

Zeng

Sun

et al. 2014

Proceedings of the 2014 International Conference on Innovative Design and Manufacturing (ICIDM)

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The purpose of this paper is to provide a systematic algorithm to identify conflicts implied in a product-environment system (PES). A PES is generated from environment analysis, the first activity of EBD methodology. Conflict identification is the second activity in EBD methodology. A detailed systematic approach to identify conflict is missing in this activity; therefore, the proposed algorithm is intended to close this gap. The algorithm includes the following tasks: 1) construct a performance network, 2) identify active and reactive conflicts, and 3) identify critical conflicts. A case study in collaboration with Area Development Planning (a subsection of the City of Edmonton) is also presented in this paper. The case study is to demonstrate the use of the proposed algorithm to develop a total quality management system. The algorithm lays the foundation for solution generation, which is the third activity in EBD methodology.

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“…Finally, a collaborative tool must allow access to the types of knowledge defined by Yesilbas and Lombard [31]. According to these authors, during design, three types of collaboration are needed:…”

Section: Proposed Methodologymentioning

confidence: 99%

PLM and early stages collaboration in interactive design, a case study in the glass industry

Segonds¹,

Cohen²,

Véron³

et al. 2014

Int J Interact Des Manuf

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is an open access repository that collects the work of Arts et Métiers ParisTech researchers and makes it freely available over the web where possible. Abstract Product design activity is traditionally presented as a succession of four to six stages. In the early stages of design, during the search for concepts, multi-disciplinary teams are working together, sometimes on the fringe of the digital design chain. But it is during these stages, that most of the product development cost is committed. Therefore, collaboration should be emphasized, and PLM software should contribute to it strongly. This paper first defines the boundaries of the early stages of design. Then, we analyze designer collaboration in this stage and describe the knowledge necessary for efficient collaboration. Finally, we propose and test a concept for a tool to assist the early stages of design, to be integrated in a continuum with other existing digital design tools. A case study is presented in Verallia, specialized in the design and manufacturing of glassware. Keywords

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Towards a knowledge repository for collaborative design process: focus on conflict management

Cited by 30 publications

References 4 publications

The Relationship between Management Support and Knowledge Sharing: An Exploratory Study of Manufacturing Firms

The Relationship between Management Support and Knowledge Sharing: An Exploratory Study of Manufacturing Firms

Conflict identification in conceptual design: Algorithm and case study

PLM and early stages collaboration in interactive design, a case study in the glass industry

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