Towards a normative conceptual framework for information-seeking studies in technical communication

Lundin, Jonatan

doi:10.1145/2618168.2618171

Cited by 2 publications

(2 citation statements)

References 23 publications

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“…This includes a recent and very considered article by Cole, who proposed a re-interpretation of Taylor's four levels, not as stages in information need development, but as different levels of understanding of the same need [8]. The idea that different levels of need have different characteristics has also been supported by Lundin [9] who sees the compromised need level as one way of framing desired goals whilst Agarwal [10] sees the visceral level being the area where serendipity is most likely to occur.…”

Section: Introductionmentioning

confidence: 97%

The language of information need: Differentiating conscious and formalized information needs

Ruthven¹

2019

Information Processing & Management

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Information need is a fundamental concept within Information Science. Robert Taylor's seminal contribution in 1968 was to propose a division of information needs into four levels: the visceral, conscious, formalized and compromised levels of information need. Taylor's contribution has provided much inspiration to Information Science research but this has largely remained at the discursive and conceptual level. In this paper, we present a novel empirical investigation of Taylor's information need classification. We analyse the linguistic differences between conscious and formalized needs using several hundred postings to four major Internet discussion groups. We show that descriptions of conscious needs are more emotional in tone, involve more sensory perception and contain different temporal dimensions than descriptions of formalized needs. We show that it is possible to differentiate levels of information need based on linguistic patterns and that the language used to express information needs can reflect an individual's understanding of their information problem. This has implications for the theory of information needs and practical implications for supporting moderators of online news groups in responding to information needs and for developing automated support for classifying information needs.

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Section: Introductionmentioning

confidence: 97%

The language of information need: Differentiating conscious and formalized information needs

Ruthven¹

2019

Information Processing & Management

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“…Bystrom mengusung sebuah model di mana perilaku informasi ini adalah berawal dari adanya kebutuhan informasi yang didasarkan pada tugas-tugas yang dibebankan pada individu. Tugas tersebut adalah merupakan bagian-bagian dari peran seseorang baik dalam lingkup tempat kerja maupun di luar lingkup itu (Lundin, 2014). Ketika dihadapkan dengan banyaknya tugas sesuai konteksnya, individu yang melaksanakan tugasnya mengalami gap pada pengetahuannya sehingga informasi yang diperlukan harus mencerminkan interpretasi dirinya terhadap persyaratan informasi, pengalaman dan pengetahuannya yang terdahulu, serta kemampuannya dalam mengingat pengalaman dan pengetahuannya tersebut (Lundin & Eriksson, 2018).…”

Section: A Model Bystrom and Jarvelinunclassified

Perilaku Pencarian Informasi Guru Sekolah Dasar Pada Masa Post-Pandemi Covid-19

Fadhilah,

Puspita,

Solihah

et al. 2023

almaktabah

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Penelitian ini bertujuan untuk mengetahui perilaku pencarian informasi guru sekolah dasar serta mengetahui hambatan dan cara mengatasi hambatan dalam proses pencarian informasi tersebut. Penelitian ini menggunakan model Leckie serta Bystrom & Jarvelin dengan metode penelitian kualitatif dengan kategori studi kasus. Teknik pengumpulan data menggunakan wawancara, observasi dan dokumentasi. Analisis data menggunakan penyajian data dan penarikan kesimpulan. Hasil penelitian ini menunjukan bahwa: 1. peran dan tugas yang dilakukan oleh guru sekolah dasar negeri di Cikalongkulon sangat besar karena keterbatasan dalam pembelajaran, 2. kebutuhan informasi guru sekolah dasar negeri di Cikalongkulon dipengaruhi oleh faktor seperti kriteria, frekuensi, prediksi dan kompleksitas yang dialami oleh para guru sekolah dasar, 3. sumber informasi yang digunakan oleh guru sekolah dasar negeri di Cikalongkulon adalah bahan untuk mengajar melalui sumber buku paket, dan buku pedoman yang sudah disediakan serta internet, 4. guru sekolah dasar negeri Cikalongkulon menggunakan kesadaran mereka sendiri terhadap sumber dan isi informasi guna membuat penilaian mengenai kesesuaian informasi yang dibutuhkannya, 5. hasil pencarian informasi yang ditemukan guru sekolah dasar mengenai materi pembelajaran siswa digambarkan selalu didapatkan dan tepat sasaran, terlepas dari sedikit banyaknya informasi yang ditemukan, 6. guru sekolah dasar negeri di Cikalongkulon melakukan proses feedback apabila informasi yang didapatkan dalam proses penelusuran informasi dianggap tidak memenuhi kebutuhannya.

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Towards a normative conceptual framework for information-seeking studies in technical communication

Cited by 2 publications

References 23 publications

The language of information need: Differentiating conscious and formalized information needs

The language of information need: Differentiating conscious and formalized information needs

Perilaku Pencarian Informasi Guru Sekolah Dasar Pada Masa Post-Pandemi Covid-19

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