Towards a Semantic Framework for Service Description

Dumas, Marlon; O’Sullivan, Justin; Hervizadeh, Mitra; Edmond, David; Hofstede, Arthur H. M. ter

doi:10.1007/978-0-387-35658-7_17

Cited by 41 publications

(35 citation statements)

References 12 publications

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“…A number of works in Service Science [9][15] [17] and Service Computing [18][19] [20] explicitly mention commitments/promises/obligations established between service participants in the service life-cycle. For Dumas et al [20], a service instance is essentially a promise by one party (the provider), to perform a function on behalf of another party (the consumer).…”

Section: Service and Commitmentsmentioning

confidence: 99%

Towards a Commitment-Based Reference Ontology for Services

Nardi

Falbo²,

Almeida

et al. 2013

2013 17th IEEE International Enterprise Distributed Object Computing Conference

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Abstract-The concept of "service" has been characterized by different disciplines and authors from various points of view. The variety of characterizations reveals that this notion, although an intuitive one, is far from trivial. Given the importance of services in enterprise computing and Service Science in general, we believe that a clear account of services and service-related concepts is necessary and would serve as a basis for communication, consensus and alignment of various approaches and perspectives. In this paper we propose a commitment-based account of the notion of service captured in a core reference ontology called UFO-S. We address the commitments established between service providers and customers, and show how such commitments affect the service lifecycle. We show that the commitment-based account can serve to harmonize different notions of service in the literature.

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Section: Service and Commitmentsmentioning

confidence: 99%

Towards a Commitment-Based Reference Ontology for Services

Nardi

Falbo²,

Almeida

et al. 2013

2013 17th IEEE International Enterprise Distributed Object Computing Conference

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“…DeepMiner also made some errors in Amazon.com. For example, currently it is difficult for DeepMiner to recognize that only Prentice Hall in Prentice Hall (feb 8,2008) is an instance of publisher. We are currently developing a solution which exploits the existing ontology to perform segmentation on the text segments.…”

Section: Empirical Evaluationmentioning

confidence: 99%

Bootstrapping Domain Ontology for Semantic Web Services from Source Web Sites

Doan

Yu³

et al. 2006

Technologies for E-Services

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Abstract. The vision of Semantic Web services promises a network of interoperable Web services over different sources. A major challenge to the realization of this vision is the lack of automated means of acquiring domain ontologies necessary for marking up the Web services. In this paper, we propose the DeepMiner system which learns domain ontologies from the source Web sites. Given a set of sources in a domain of interest, DeepMiner first learns a base ontology from their query interfaces. It then grows the current ontology by probing the sources and discovering additional concepts and instances from the data pages retrieved from the sources. We have evaluated DeepMiner in several real-world domains. Preliminary results indicate that DeepMiner discovers concepts and instances with high accuracy.

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“…Researchers from this field often use definitions given by both other communities: when referring to software and to technologies, they use the term Web services, as done by computer scientists, and when referring to business activities with mostly intangible results, they use the term services, as their colleagues from business schools do. Representative definitions for 'service' are given in [12]: "a simple or a complex task or activity, executed within an organisation on behalf of a customer or organisation", and in [33]: "an action performed by one entity on behalf of another. This action involves the transfer of value".…”

Section: Services In Information Sciencementioning

confidence: 99%

A shared service terminology for online service provisioning

Baida

Gordijn

Omelayenko

2004

Proceedings of the 6th International Conference on Electronic Commerce - ICEC '04

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An extensive literature research in the fields of IT and business science reveals that service-related terms as service and e-service have multiple interpretations within business science, information science and computer science, resulting in confusion. These three communities take part in the multidisciplinary process of realizing e-Commerce scenarios for services. Each community has its own role in e-service offering, and uses its own terminology. In this paper we analyze the different perspectives that these three communities have on the online service provisioning concept. We introduce different meanings of service-related terms in the three communities, and use a real-world case study to show how all three perspectives and terminologies need to be joined with each other for the realization of collaborative e-Commerce scenarios for service offerings on the Semantic Web.

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Towards a Semantic Framework for Service Description

Cited by 41 publications

References 12 publications

Towards a Commitment-Based Reference Ontology for Services

Towards a Commitment-Based Reference Ontology for Services

Bootstrapping Domain Ontology for Semantic Web Services from Source Web Sites

A shared service terminology for online service provisioning

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