Towards a social network e-government agenda?

Halpern, Daniel; Rozaidi, Nik Ahmad; Ki, Seol

doi:10.1145/2307729.2307765

Cited by 7 publications

(1 citation statement)

References 33 publications

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“…Social movement theorists and technologists alike have long-since studied the adoption of existing communication technology by grassroots movements [77], in more recent years paying considerable attention to the adoption and adaptation of social media platforms for political dissent [77,81,82]. Such research explores how technology has fundamentally changed the ways in which citizens participate; upsetting top-down traditional models and giving way to new, elite-challenging forms of bottom-up, grassroots engagement [6,44,56]. Further research in this space has also examined the strategic use of social media by official advocacy organizations and has shown the importance of such platforms as sites for shaping lobbying debates and public image [21].…”

Section: Cyberactivism and Slacktivismmentioning

confidence: 99%

From Her Story, to Our Story

Michie

Balaam

McCarthy

et al. 2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

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Despite the divisive nature of abortion within the Republic of Ireland and Northern Ireland, where access to safe, legal abortion is severely restricted, effecting legislative reform demands widespread public support. In light of a building pro-choice counter-voice, this work contributes to a growing body of HCI research that takes an activist approach to design. We report findings from four design workshops with 31 pro-choice stakeholders across Ireland in which we positioned an exploratory protosite, HerStoryTold, to engender critical conversations around the use of sensitive abortion narratives as a tool for engagement. Our analysis shows how digital storytelling can help reject false narratives and raise awareness of the realities of abortion laws. It suggests design directions to curate narratives that provoke empathy, foster polyvocality, and ultimately expand the engaged community. Furthermore, this research calls for designers to actively support community mobilization through providing 'stepping stones' to activism.

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Section: Cyberactivism and Slacktivismmentioning

confidence: 99%

From Her Story, to Our Story

Michie

Balaam

McCarthy

et al. 2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

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Unearthing citizens' acceptance factors for e‐participation initiatives through Facebook

Alarabiat

Wahbeh

2021

E J Info Sys Dev Countries

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This study aims to investigate the determinant factors for citizens' acceptance of e‐participation initiatives that are sponsored by local governments through Facebook. The study proposes a model integrating the task‐technology fit theory and technology acceptance model with two additional factors: perceived outcome and government truthfulness. A self‐developed questionnaire was designed, and the conceptual model proposed was tested by applying the structural equation modeling method to a sample of 414 citizens from Jordan using a random sampling technique. The results indicated that citizens' attitude was the strongest predictor of citizens' acceptance, followed by the perceived outcome. The results also revealed the importance of task‐technology fit and perceived usefulness in shaping and explaining citizens' attitudes, which further lead to citizens' acceptance. Government truthfulness had no direct effect on citizens' acceptance. However, it positively affected the perceived outcome. The study makes a valuable contribution to the existing body of e‐participation research as it contributes to recent efforts toward understanding the citizen perspective of e‐participation initiatives. This study heeds the call to enrich e‐participation via theoretical underpinnings, particularly via the behavioral science approach of information systems. The study followed this approach by understanding the impact of citizen's beliefs, technological capabilities and the expected outcome to predict citizens' acceptance behavior toward e‐participation. Finally, the study provides several recommendations to help local governments in their pursuit to increase citizen participation.

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When virtual reality meets realpolitik: Social media shaping the Arab government–citizen relationship

Klischewski

2014

Government Information Quarterly

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a b s t r a c tSince most activists participating in the recent uprisings in Arab countries have been using social media to an unprecedented extent, public analyst and researchers have rushed to reflect on and explain the phenomena, often attributing a 'change agency' to social media as such. This argumentative research collects evidence from literature, recent surveys and focus groups in order to contextualize our understanding of the role of social media and its usage in reshaping the Arab government-citizen relationship: Are the traits of social media significant enough to single them out and discuss their specific impact on the government-citizen relationship? Are we well advised to attribute an 'agency' of social media in shaping politics and inducing political change? And in view of the actual use of social media: What are the options of containing emerging 'destructive' phenomena and 'improving' the government-citizen relationship? Answers are outlined to support contextualized design of social media technology and regulation: (1) Arab citizens basically support democratic concepts; however (2) social media as such do not act and therefore do not 'create' e.g. democracy; rather (3) social media enable a new political sphere for Arab citizens, nevertheless challenged by realpolitik; and (4) social media need care taking in terms of shaping political communication and shaping the media itself in order to serve well as mediator among citizens and between citizens and government.

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Towards a social network e-government agenda?

Cited by 7 publications

References 33 publications

From Her Story, to Our Story

From Her Story, to Our Story

Unearthing citizens' acceptance factors for e‐participation initiatives through Facebook

When virtual reality meets realpolitik: Social media shaping the Arab government–citizen relationship

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