Towards an All-Day Assignment of a Mobile Service Robot for Elderly Care Homes

Bahrmann, Frank; Vogt, Stefan; Wasić, Catharina; Graessel, Elmar; Boehme, Hans-Joachim

doi:10.11648/j.ajns.20200905.14

Cited by 4 publications

(4 citation statements)

References 18 publications

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“…A reoccurring focus group discussed applications to be developed and reviewed the implementation to ensure that the use of the robot offered benefits for the attendees and therapists of the group therapy. Other published results of the project can be found elsewhere (Bahrmann et al, 2020;Dirks et al, 2022;Wasić et al, 2022).…”

Section: Introductionmentioning

confidence: 91%

“…Different studies showed that social robots in long-term care facilities can facilitate communication and engagement of PwDs (Koutentakis et al, 2020) with acceptance of the robot increasing, when it was acting human-like in its communication (Whelan et al, 2018). The impact of the social robot and its applications on MAKS therapists and MAKS attendees are published elsewhere (Bahrmann et al, 2020;Dirks et al, 2022).…”

Section: Facilitators and Barriers To Application Implementationmentioning

confidence: 99%

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What helps, what hinders?—Focus group findings on barriers and facilitators for mobile service robot use in a psychosocial group therapy for people with dementia

Wasic,

Erzgräber,

Unger-Büttner

et al. 2024

Front. Robot. AI

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IntroductionMany countries are facing a shortage of healthcare workers. Furthermore, healthcare workers are experiencing many stressors, resulting in psychological issues, impaired health, and increased intentions to leave the workplace. In recent years, different technologies have been implemented to lighten workload on healthcare workers, such as electronic patient files. Robotic solutions are still rather uncommon. To help with acceptance and actual use of robots their functionalities should correspond to the users’ needs.MethodIn the pilot study Care4All–Initial, we developed and field-tested applications for a mobile service robot in a psychosocial, multimodal group therapy for people with dementia. To guide the process and assess possible facilitators and barriers, we conducted a reoccurring focus group including people with dementia, therapists, professional caregivers as well as researchers from different disciplines with a user-centered design approach. The focus group suggested and reviewed applications and discussed ethical implications. We recorded the focus group discussions in writing and used content analysis.ResultsThe focus group discussed 15 different topics regarding ethical concerns that we used as a framework for the research project: Ethical facilitators were respect for the autonomy of the people with dementia and their proxies regarding participating and data sharing. Furthermore, the robot had to be useful for the therapists and attendees. Ethical barriers were the deception and possible harm of the people with dementia or therapists. The focus group suggested 32 different applications. We implemented 13 applications that centered on the robot interacting with the people with dementia and lightening the workload off the therapists. The implemented applications were facilitated through utilizing existing hard- and software and building on applications. Barriers to implementation were due to hardware, software, or applications not fitting the scope of the project.DiscussionTo prevent barriers of robot employment in a group therapy for people with dementia, the robot’s applications have to be developed sufficiently for a flawless and safe use, the use of the robot should not cause irritation or agitation, but rather be meaningful and useful to its users. To facilitate the development sufficient time, money, expertise and planning is essential.

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Section: Introductionmentioning

confidence: 91%

Section: Facilitators and Barriers To Application Implementationmentioning

confidence: 99%

What helps, what hinders?—Focus group findings on barriers and facilitators for mobile service robot use in a psychosocial group therapy for people with dementia

Wasic,

Erzgräber,

Unger-Büttner

et al. 2024

Front. Robot. AI

Self Cite

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“…Detailed information about the robot and its functions used in the group therapy [27] as well as results from RCTs on the effectiveness of the group therapy [28][29][30] can be found elsewhere.…”

Section: Designmentioning

confidence: 99%

Assessing Professional Caregivers’ Intention to Use and Relatives’ Support of Use for a Mobile Service Robot in Group Therapy for Institutionalized People with Dementia – A Standardized Assessment Using an Adapted Version of UTAUT

Wasić

Bahrmann

Vogt

et al. 2022

Lecture Notes in Computer Science

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Introduction: Care settings for people with dementia involve not only the individuals who are being cared for but also professional caregivers and relatives. Therefore, the use of a social robot also depends on professional caregivers’ and relatives’ acceptance of the robot.Methods: We surveyed 29 relatives and 18 professional caregivers of institutionalized people with dementia in a nursing home in Germany. To assess acceptance, we used an adapted version of the Unified Theory of Acceptance and Use of Technology and the Almere model.Results: Intention to use the robot by professional caregivers correlates positively with attitude, facilitating conditions and perceived usefulness as well as negatively with anxiety. Support of use by relatives correlates positively with attitude, perceived usefulness, facilitating conditions and social influence. Intention to use and support of use significantly differ between professional caregivers and relatives.Conclusion: For professional caregivers and relatives that are not the primary users of the robot and only indirectly affected by the employment of a robot, perceived usefulness and attitude have a significant influence on the acceptance. Professional caregivers are more skeptical about social robots and have lower acceptance values compared to relatives.

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“…Anna-Constantia [49], Zora [50], MOBISERV [51], PAMM [52][53], ALIAS [54], Robo Coach Xuan and Taizo [55], Robo MD [56], Florence [57], Flo [58], GiraffPlus [59], Cybi [60], Pearl [61].…”

Section: Companion and Service Combo Robotmentioning

confidence: 99%

A Review on Usability and User Experience of Assistive Social Robots for Older Persons

Isa¹,

Saptari²,

Perumal³

et al. 2022

IJIE

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In the advancement of human-robot interaction technology, assistive social robots have been recognized as one of potential technologies that can provide physical and cognitive supports in older person’s care. However, a major challenge faced by the designers is to develop an assistive social robot with prodigious usability and user experience for older persons who were known to have physical and cognitive limitations. A considerable number of published literatures was reporting on the technological design process of assistive social robots. However, only a small amount of attention has been paid to review the usability and user experience of the robots. The objective of this paper is to provide an overview of established researches in the literatures concerning usability and user experience issues faced by the older persons when interacting with assistive social robots. The authors searched relevant articles from the academic databases such as Google Scholar, Scopus and Web of Science as well as Google search engine for the publication period 2000 to 2021. Several search keywords were typed such as ‘older persons’ ‘elderly’, ‘senior citizens’, ‘assistive social robots’, ‘companion robots’, ‘personal robots’, ‘usability’ and ‘user experience’. This online search found a total of 215 articles which are related to assistive social robots in elderly care. Out of which, 54 articles identified as significant references, and they were examined thoroughly to prepare the main content of this paper. This paper reveals usability issues of 28 assistive social robots, and user experience feedback based on 41 units of assistive social robots. Based on the research articles scrutinized, the authors concluded that the key elements in the design and development of assistive social robots to improve acceptance of older persons were determined by three factors: functionality, usability and users’ experience. Functionality refers to ability of robots to serve the older persons. Usability is ease of use of the robots. It is an indicator on how successful of interaction between the robots and the users. To improve usability, robot designers should consider the limitations of older persons such as vision, hearing, and cognition capabilities when interactingwith the robots. User experience reflects to perceptions, preferences and behaviors of users that occur before, during and after use the robots. Combination of superior functionality and usability lead to a good user experiencein using the robots which in the end achieves satisfaction of older persons.

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Towards an All-Day Assignment of a Mobile Service Robot for Elderly Care Homes

Cited by 4 publications

References 18 publications

What helps, what hinders?—Focus group findings on barriers and facilitators for mobile service robot use in a psychosocial group therapy for people with dementia

What helps, what hinders?—Focus group findings on barriers and facilitators for mobile service robot use in a psychosocial group therapy for people with dementia

Assessing Professional Caregivers’ Intention to Use and Relatives’ Support of Use for a Mobile Service Robot in Group Therapy for Institutionalized People with Dementia – A Standardized Assessment Using an Adapted Version of UTAUT

A Review on Usability and User Experience of Assistive Social Robots for Older Persons

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