Towards an economic recovery after the COVID-19 pandemic: empirical study on electronic commerce adoption by small and medium-sized enterprises in Vietnam

Hoang, Thuy Dam Luong; Nguyên, Hoàng

doi:10.2478/mmcks-2022-0006

Cited by 5 publications

(3 citation statements)

References 34 publications

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“…1645-1654, ISSN 2558 (Statista, 2023b). The mobile Internet has also transformed the way people shop online, with mobile commerce accounting for over 65% of all e-commerce sales in 2022 (Statista, 2023;Hoang and Nguyen 2022;Paraschiv et al, 2022).…”

Section: Impact Of the Mobile Internetmentioning

confidence: 99%

The Rise of the Mobile Internet: Tracing the Evolution of Portable Devices

Teodorescu,

Ciucu Durnoi,

Vargas

2023

Proceedings of the International Conference on Business Excellence

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The rapid advancement of technology in recent years has led to an increasing dependence on mobile devices for communication, entertainment and access to information. The rise of the mobile internet has fundamentally transformed the way we live, work, and interact with each other. This paper examines the evolution of portable devices, from the first mobile phones to modern smartphones and tablets, and explores the impact of these devices on the development of the mobile Internet. We trace the evolution of mobile technologies, from the early days of cellular networks to the emergence of 3G, 4G, and 5G networks, and the development of Wi-Fi and Bluetooth technologies. We also explore the impact of mobile devices on various industries, including advertising, entertainment, and e-commerce. Through this analysis, we aim to provide a comprehensive understanding of the rise of the mobile internet and the transformative effect it has had on society.

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Section: Impact Of the Mobile Internetmentioning

confidence: 99%

The Rise of the Mobile Internet: Tracing the Evolution of Portable Devices

Teodorescu,

Ciucu Durnoi,

Vargas

2023

Proceedings of the International Conference on Business Excellence

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“…The recent pandemic outbreak imposes great vulnerability on businesses (Raza & Khan, 2021). Previous research revealed a substantial pandemic impact on local businesses and transactions due to the constraints imposed and low consumer demands in urban marketplaces (Hoang et al, 2021;Lynn et al, 2022). According to Kumar and Ayedee (2021), merchants must optimize their existing business processes using ICT and e-commerce to stay competitive.…”

Section: Review Of Literature Electronic Markets and Sellersmentioning

confidence: 99%

Factors impacting behavioural intentions to adopt the electronic marketplace: findings from small businesses in India

et al. 2022

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The pandemic has accelerated e-commerce adoption for both consumers and sellers. This study aims to identify factors critical to the adoption of electronic markets (EM) during the pandemic, from the perspective of small sellers in non-metro cities. The research design utilizes core dimensions of the UTAUT model and selected constructs from protection motivation theory; since business closure vulnerability also triggers electronic market adoption. A questionnaire survey method was used to collect data from 150 sellers from tier-II/III cities of India. Study results identified performance expectancy, effort expectancy, social influence and perceived vulnerability as significant determinants of behavioural intention towards adoption of EM. The findings also explain the moderating impact of sellers' awareness of information technology and merchants’ age on behavioural outcomes. Given the growing demands from such cities, the research offers insights for marketers to understand the bottlenecks and ways to motivate small sellers to get associated with EMs.

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“…This technology power is changing the business model and financial landscape to a digital economy as consumer behaviour changed to transact all activities via Internet-based and mobile applications on smartphones (Widayani et al, 2022). Many companies, including small and medium-sized enterprises (SMEs), have taken this opportunity to enhance the consumer shopping experience by launching e-commerce to increase sales volume as the online product and service presentations can interact with the customers and attract a wider group of customers (Hoang & Nguyen, 2022). The e-business model is a radical innovation to explore new markets, enhance the client experience, and generate more profits (Lee & Trimi, 2018).…”

Section: Introductionmentioning

confidence: 99%

Determinants of digital wallet adoption and super app: A review and research model

Sutticherchart,

Rakthin

2023

Management &Amp; Marketing

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As many companies are transforming through digitalisation to increase efficiency and effectiveness of business processes, financial technology firms innovated the digital wallet as an omnichannel payment to facilitate the digital payments. This review aims to explore the conceptual structure of the digital wallet knowledge base in business and management literature and the determinants that influence the consumer adoption decision of a digital wallet. A bibliometric approach is used to analyse 156 Scopus-indexed documents in this study field. Author co-citation reveals four key schools of thought: digital marketing and consumer behaviour, management and business analytics, mobile commerce and technology, and information and communication technology. The temporal overlay keyword cooccurrence map shows the topical focus changes of research from mobile payment technology, business uses, and determinants of digital wallet adoption. The top cited empirical documents also show that perceived usefulness, perceived ease of use, trust or perceived ability, perceived risk, and perceived value are consumers’ key considerations in choosing digital wallets for payments. This review seeks to contribute to both scientific knowledge and the model of research practice that could provide insights into digital wallet payment. The comprehensive research framework proposes the facilitators and inhibitors which employ the status quo bias theory and presents the mediating effects of the unified theory of acceptance and use of technology constructs on behavioural intention to use a digital wallet, positive word of mouth, and user satisfaction. Four additional determinants augment the existing theories, including perceived trust, perceived security and privacy, promotion, and super app for novelty.

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Towards an economic recovery after the COVID-19 pandemic: empirical study on electronic commerce adoption by small and medium-sized enterprises in Vietnam

Cited by 5 publications

References 34 publications

The Rise of the Mobile Internet: Tracing the Evolution of Portable Devices

The Rise of the Mobile Internet: Tracing the Evolution of Portable Devices

Factors impacting behavioural intentions to adopt the electronic marketplace: findings from small businesses in India

Determinants of digital wallet adoption and super app: A review and research model

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