Towards an ICT-led tourism governance: A systematic literature review

Abstract

The aims of the present paper are to identify the gaps in the current literature on tourism governance and to propose an ICT-led model of tourist destination governance. By utilizing a systematic literature review of existing literature on the issue of tourism governance, the present paper reviews 85 articles from 419 refereed articles published from the period of 1994 to 2019, employing thematic analysis to examine the data. The review reveals the gap in an ICT-based model of tourist destination governance. Based on a systematic review of recent articles, the results display elements through which effective destination governance is ensured have been identified.

Paradigm Of New Institutional Administrations in The Governance and Institutionalization of Marine Tourism in Payangan, Indonesia

“…Meanwhile, according to [27], having good institutions will encourage transactions to be conducted effectively and efficiently, thereby reducing transaction costs by improving access and quality of information, as well as promoting the enforcement of rules. Therefore, the role of institutions according to [27][28] [4] is to reduce uncertainty by forming a stable structure of social interactions, as represented by the existing institutional levels. The existing institutional levels in the midst of the public, according to [27] [29], are divided into four levels, as follows.…”

“…Therefore, the role of institutions according to [27][28] [4] is to reduce uncertainty by forming a stable structure of social interactions, as represented by the existing institutional levels. The existing institutional levels in the midst of the public, according to [27] [29], are divided into four levels, as follows. 1.…”

“…The concept of first-level institutions or embeddedness is an institutional concept proposed by Williamson [27], stating that institutions in a broader need to be integrated with a larger social, political, and economic environment, so that these institutions can contribute internally and externally in a more significant manner. However, in order to strengthen the management of marine tourism in Payangan, which is more dominant in terms of its institutional aspects than its governance, integrating social and political environments needs to be operationalized in several stages as follows: First, the construction of reality according to [5] [34] refers to how organizations respond to the social reality around them.…”

“…Theoretical implications are the logical consequences that researchers draw from research findings. The theoretical implication in this study is the researcher's criticism of Williamson [27] opinion on the dominant institution perspective in economics or New Institutional Economics (NIE) which states that institutions play an important role in shaping incentives and behavior in economic governance. Institutions can create incentives for innovation, investment, and business development, or conversely, create barriers to economic activity.…”

City Branding Performance Analysis of 'Flower City' to Increase the Tourist Visit Interest in Tomohon City

“…The tourism sector is currently a sector that is a large source of income for the government in each region (Badurina & Frleta, 2021;Çakar, 2023;Kim & Lee, 2022;Siakwah et al, 2020). Therefore, the government is trying to encourage every region in Indonesia to advance and promote the tourism sector.…”