Towards an understanding of cross‐national similarities and differences in export information utilization

Abstract

The extent to which and ways in which export information is used can play a significant role in a firm's level of export performance. Surprisingly, however, little empirical research has been conducted in the area of export information use, and even less attention has been paid to potential cross-national differences in how export information is used. The focus of this study is the examination of export information use practices across different countries. Data from a total sample of 989 exporting companies across Austria, Germany, New Zealand, the UK, and the USA were analyzed using analyses of covariance to control for extraneous, firm-level variables. The results indicate that firms from all countries use information instrumentally/conceptually more often than symbolically; they also tend to use export market intelligence more than other sources of information. Further, examination of the findings revealed that firms from different countries also use information differently. For instance, US exporters are much more symbolic in their use of information than exporters from the other countries, while Austrian exporters tend not to use information symbolically. Implications and limitations are discussed and future research avenues are proposed.

How information-sharing values influence the use of information systems: An investigation in the business intelligence systems context

“…For successful accomplishment of tasks or decisions, the acquired information from an IS needs to be applied to the problem to impact performance (Citrin et al, 2007). In addition, the importance of information processing, namely accessing, generating, analyzing and disseminating information, and acting upon that information has been reported as important determinant of firm performance (Diamantopoulos et al, 2003). Following this logic, users who strive for achievement in using a BIS further apply the obtained information towards the set objectives and goals.…”

ABSORPTION OF INFORMATION PROVIDED BY BUSINESS INTELLIGENCE SYSTEMS - The Effect of Information Quality on the Use of Information in Business Processes

“…Mere availability of information does not guarantee the information's ultimate use (Diamantopoulos et al, 2003). The limited previous research suggests a positive relationship between information quality and information use (Low andMohr, 2001, Deshpande andZaltman, 1982), yet we are not aware of any previous study empirically analyzing separately the impact of content quality and media quality on the use of information.…”

The Effects of the Degree of Internationalization on Export Performance: A Research on Exporters in Turkey

“…Therefore, the necessity of establishing a system that adapts its employees to foreign cultures of operation, at least in terms of foreign language knowledge, as well as an analysis of exports companies based on the country culture could be considered within the human and country factor in this study. Thus, information on cultural distance (Diamantopoulos et al, 2003) could be obtained. BERJ (8) 3 2017 The three-group conceptualization of the present study could be supported by the assumption of knowledge creation (Brennan and Garvey, 2009) in the context of corporate behavior in the internationalization process model (Forsgren, 2002).…”