Towards Smart Assessment: A Metamodel Proposal

Abstract

Assessment initiatives in organisations are focused on the evaluation of organisational aspects aiming to obtain a critic view of their status. The assessment results are used to lead improvement programs or to serve as base for comparative purposes. Assessment approaches may comprise complex tasks demanding a large amount of time and resources. Moreover, assessment results are highly dependent on the assessment input, which may have a dynamic nature due to the constant evolution of organisations. The assessment results should be adaptable to these changes without much effort whilst being able to provide efficient and reliable results. Therefore, providing smart capabilities to the assessment process or to systems in charge of performing assessments represents a step forward in the search for more efficient appraisal processes. This work proposes a metamodel defining the elements of a Smart Assessment, which is guided by elements related to the smartness concept such as knowledge, learning, reasoning and inferring capabilities. The metamodel is further specialized considering a Business Process Interoperability Smart Assessment scenario.

A framework for assessing capability in organisations using enterprise models

“…Figure 1 presents relevant elements of an assessment, specialised to reflect Capability assessment of Business Processes. The elements are based on the meta-model presented in [19], and it is not intended to reflect a full view of the assessment process, the objective is rather to show how capability assessment is linked to the requirements defined by some assessment framework. In this work, we specifically consider the Requirements defined by the ISO/IEC 33020 [6] assessment framework for business process capability assessment.…”